Posted
Ref: RP714-19144
Job description / Role
Job Description
Responsibilities:
- Check in and check out
- Allocation rooms coordinating with the housekeeping department.
- Anticipating guests needs and handle their inquiries
- Having a complete knowledge of the hotel, including room types, relative features and facilities, rates, F&B outlets and promotions, etc.
- During the night shift, you are responsible for the activities such as: hotel closing, cash collection, and anticipating the needs of the next day.
Requirements
Qualifications
Careful of others and the environment around you: you contribute to making the stay as impeccable as unforgettable by bringing your little personal touch!
With a strong team spirit and a keen sense of interpersonal skills, you are attentive to the needs of guests.
Very fluent in Italian and English, you also have a good knowledge of a third language
By joining us as a receptionist, you will become an Heartist
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.