General Lines Manager

Job description / Role

Assist the treaty department in the following tasks:
• Establish, develop and maintain a favorable personal and professional rapport with key clients’ (insurance companies, direct brokers) and suppliers’ (reinsurers, partnering reinsurance brokers) personnel and leverage it to identify opportunities and achieve the successful development of common business.
• Build, maintain and develop an extensive knowledge about the client, including but not limited to his past and current financial and commercial performance, his business and risk appetite, his shareholders, associated stakeholders and captive businesses, his reinsurance programs and suppliers, his key operatives and decision makers, his past current and future strategies, his competitors, the market’s most high profile risks , his industry environment and regulation including its trends.
• Clarify then analyze client needs and devise the most appropriate reinsurance product to address them to the client’s best interest.
• Build the client’s case to reinsurers in a transparent way by gathering all required info for proper underwriting, familiarizing oneself with the risk, highlighting the elements favoring support from reinsurance underwriters while proactively and transparently identifying associated risks
• Identify technical risk dimensions surrounding the cover requested by the client and advise him as to potential shortfalls and ways to address them.
• Identify commercial or transactional risk dimensions surrounding the cover requested by the client and advise Nasco’s management accordingly.
• Ensure availability to answer client requests at any time.
• Monitor competitor performance and activities related to his client and to the area his client is operating in.
• Escalate all business issues to management including but not limited to identifying difficulties in securing placement for a strategic client, raising awareness around critical PPW deadlines coming to date, etc..
• Submit all business transactions to the company’s designated compliance responsible as per applicable internal processes in order to ensure strict respect of applicable regulatory frameworks.
• Participate in the elaboration and improvement of internal processes when required, and following the requirement of these processes in all professional undertakings.

Expected Attitude:
• Towards clients: presentable, pleasant personality, amicable, respectful, honest, transparent, attentive to details, accurate, welcoming, interested, useful, curious, available at any time
• Towards suppliers: pleasant personality, amicable, honest, transparent, attention to details, accurate, determined and firm negotiator
• Towards employer: responsible, proactive, honest, loyal, flexible, punctual, flexible to work or be available on weekends or late hours if required
• Towards colleagues: respectful, helpful, useful, coordinating, communicating, supportive

Expected Behaviour:
• Pro-actively contact the client to strengthen personal bonding with client staff, to scout for business opportunities, and to follow up on ongoing business
• Gather info relative to the client’s competitor when these competitors are not a Nasco client and share this info with the client.
• Think of ways to resolve client’s identified and not-yet-identified needs through both classical and creative thinking or innovative solutions
• Pro-actively warn client against any impending risks (PPW, competitor threat, regulation impact, etc) and coordinate to find a solution
• Pro-actively update reinsurers about the status of open files

Requirements

• Language Fluency: English
• Current Location: JEDDAH
• Nationality Preference: Saudi
• Other certifications obtained: IFCE , CII
• Specialist knowledge: Experience working in the reinsurance industry

Soft Skills and Personality traits:
• Negotiation skills
• Leadership skills
• Time management
• Ability to work under pressure

About the Company

NASCO SAUDI ARABIA is the trade name of the insurance broking activity in Kingdom of Saudi Arabia.

Driven by a cohesive team experts in insurance and reinsurance broking, underwriting, as well as related insurance-specific services, such as consultancy and third party administration, we are always on hand to serve and guide our diverse clientele.