General Manager

Job description / Role

General Manager - Raffles Jedda

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitalhty brand.

Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the ultra -luxury marketplace.

Hotel Overview
Inspired by rich Arab heritage, and with an enviable location, Raffles Jeddah will feature 181 guestrooms and 188 branded residences. The property will offer special wedding suites for newlyweds, as well as a library, a penthouse-level entertainment suite and a 1,200 square metre spa with eight treatment rooms and a fitness club.The hotel will also have state-of-the-art event and meeting facilities, including a 1,500 square metre ballroom overlooking the corniche and 1,000 square metres of meeting space. Guests will enjoy a choice of six restaurants and lounges, including a gentlemen's only lounge.

What you will be doing:

Reporting to the Vice President, Operations, Saudi Arabia, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service
- Responsible for the overall management and strategic direction of the hotel
- Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division
- Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy and procedural implementation
- Direct the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
- Actively involved in various industry and community initiatives
- Act as spokesperson for the hotel and an ambassador for the Raffles Brand
- Ensure that monthly financial outlooks for all departments are on time, on target and accurate
- Ensure full compliance to hotel operating controls
- Actively involved in the recruitment process of senior leadership positions within the hotel
- Follow department policies, procedures and service standards
- Follow all safety policies

Requirements

We are looking for an ideal candidate with:

- +5 years' experience in a senior leadership role, within the luxury brand segment
- Extensive hotel operations experience
- Demonstrated knowledge of budget planning and financial controls
- University/College degree in a related discipline (preferrably)
- Fluent verbal and written English and Arabic (preferrably)
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.