Healthcare Operations Manager

Michael Page

Saudi Arabia

Ref: HP350-7832

Job description / Role

Employment: Full Time

As a Healthcare Sector Operations Manager for a healthcare vertical, you'll oversee the efficient functioning of one hospital and five polyclinics, ensuring seamless operations and optimizing resources to maintain high-quality patient care. Your responsibilities include strategic planning, budget management, and implementing operational protocols to enhance performance across the healthcare facilities within the group.

Client Details

Top client specialize in the healthcare sector in the kingdom


* Supporting the Healthcare Sector Director to deliver the above in line with the Companies Vision, values and strategy, evidenced by accurate and timely reporting, clear communication.
* Overseeing a multi-site with multi-disciplined teams ( hospitals, clinics, Pharmacies)
* Build value and competitive advantage in the services across the business units of the sector
* Driving visible service delivery by ensuring a high level of care is achieved evident by internal and external inspection outcomes
* Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs are delivered
* Setting, Implementing targets and support the quality and financial performance of each site , evident through growth in each site`s contribution and quality outcomes
* Supporting bespoke training and development plans for the Healthcare sector teams across all business units evidenced by monthly one to ones, quarterly supervisions and annual appraisals
* Implementing high morale and engagement and promoting a culture of outstanding performance & Excellent patient Experience journey
* Attracting, engaging, retaining and developing talent within each Hospital monitoring recruitment processes, turnover & attrition in line with company policies and procedures, ensuring that right to KSA & International accreditation standards are adhered to
* Developing and executing innovative approaches to maximize quality performance and regulatory outcomes
* Delivering end to end Staff management processes (where appropriate) in partnership with HR
* Maximizing profitability through revenue generation, expense control and ongoing market analysis
* Demonstrating an understanding of the unique niche within the market, planning forward to sustain the viability of the Hospitals to local market needs
* Ensuring regular and routine audit & leading to the development of action plans evidencing progress against prioritized actions
* Conduct comprehensive audit & site visit with each Hospital. Conduct unannounced hours visits to Hospital once a month or more frequently if the risk is perceived or inferred.
* Overall knowledge of Profit & Loss (P&L) business management (pricing, financial reporting, census measures, variance reports, labour reports, etc.)
* Understands and utilizes the business intelligence reports/tools to manage and enhance our business operation
* Attend and contribute to the corporate agenda, attending Quality Review Meetings and routine finance meetings and other meetings as required, sharing knowledge of the Hospitals
* Ensuring Hospitals & all business units are safe by ensuring Health & Safety policies and best practice are embedded and adhered to

Job Offer

Competitive salary, be part of a transformational business


* 15 years of experience (At least 5 years in similar position in KSA )
* Experienced in healthcare operations management, preferably within a hospital and polyclinic setting.
* Proficient in strategic planning and resource optimization to ensure efficient operations.
* Skilled in budget management and financial analysis to maximize profitability.
* Strong leadership abilities to oversee and motivate a diverse team of healthcare professionals.
* Experience in JCIA organizations is preferred

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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