Lead Facility Assistant

Job description / Role

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We're bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

Key Accountabilities:
- Monitors building fire alarm panels, and other emergency-related systems.
- Monitors the daily building hard & soft services performed by 3rd parties (HVAC, Fire Alarm, Fire Fighting, Janitorial, Pest Control... etc.).
- Monitors the building's needs, consumption, and inventory of furniture, stationary, kitchen supplies, cleaning consumables, and maintenance spare parts.
- Performs inspections of MEP systems to identify and replace worn parts.
- Arranging meeting rooms once requested by Worley or client employees.
- Make sure to keep all evacuation and floor plans updated.
- Monitor cleaning schedules and performance.
- Manage janitorial manpower.
- Respond in promptly to all issues and complaints from clients and employees.
- Parking management.
- Office space management.
- Maintains complete inventory of equipment and assets.
- Coordinate with other teams and depts to ensure the completion of the tasks.
- Supervise the reception team and services.
- Covering the receptionist on breaks or vacations.
- Manage and monitor Pest Control, façade cleaning, mail & courier services, and landscape.
- Follow up on locations' utilities and make sure that have been paid on time.
- Participate in emergency on-call service during non-working hours, weekends, and public holidays.
- Quality check equipment regularly to ensure everything is in working order
- Carry out location activities as directed by the Supervisor and adhere to Risk Assessments and Standard Operating Procedures.
- Conform to all necessary internal and/or external approvals before, during, and after project work, including Permit to Work and Lockout / Tag Out procedures.
- Participate in the Health, Safety & Risk programs including toolbox talks, health safety, and environmental training related to work activities.
- Monitor the use of the PPE within the FM employees and contractors.
- Coordinate with the landlord's maintenance representative and company maintenance team.
- Use safe systems of work when working with all building services and electrical equipment.
- Carry out all other duties as directed by the Facilities Supervisor and Facilities Manager to the benefit of the location.
- Providing reports to the line managers once needed/requested.
- Ensure that all services "requested and unrequested" are delivered in high quality.
- Reports to Facilities Supervisor.

Requirements

Qualifications:
- Training certificate in facility management or building maintenance services or other relevant and recognized qualifications.
- Should obtain high school qualification, or above.
- Good level of English language both written and spoken.

Skills & Experience:
- Computer literacy, mainly Microsoft Office including Word, Excel, Outlook, and the ability to learn and use other common business applications.
- Customer service skills.
- Relevant years of experience in the facility/maintenance sector, preferably within a commercial working environment.
- Experience working with and monitoring 3rd parties.
- Able to foster good relations with colleagues and other departments and be a good team player.
- Flexibility, excellent attention to detail, and ability to identify key issues.
- Able to work under stringent deadlines and a high-pressure environment.
- Technically competent with a technical understanding of building systems.
- Technical and safety awareness with a clear understanding of electrical safety, permit to works, processes, procedures, use of electrical tools, and associated test equipment.
- Is aware of, adheres to, and supports all HSE policies and procedures.

Moving forward together

We're committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

About the Company

Worley is a leading global provider of professional services in the energy, chemicals and resources sectors. We partner with our customers to address their most critical challenges at every stage of their projects: from initial concepts to sustaining and enhancing their assets. And we provide smarter, bolder solutions while delivering on our own sustainability commitments.

We are 51,000 bright minds across 46 countries all driven by a common purpose – delivering a more sustainable world. While working to fulfill our ambition to be recognized globally as the leader in sustainability solutions.