Lead Technical Support Specialist

Job description / Role

Role Summary:
About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company's global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup - inventing smarter ways to bring energy to the world.

Role Summary:

Reporting to the Technical Manager - Cementing Services.

Engineer shall provide technical back up for the Cementing Services and will be accountable for planning, execution and coordination of Cementing operations and services.

Essential Responsibilities:

- Be primary interface to Operator for full Scope of Work oversight and management of Cementing SOW.
- Daily contact with Operator's technical representative for design of cementing operation.
- Work closely with client and contractor On/Offshore personnel to insure active involvement in operations.
- Design of cement slurries and spacers designs necessary for the conditions of each well section.
- Ensure fluids and cement are fit for purpose from a quality perspective.
- Inventory control and logistic planning (personnel, tools and additives).
- Coordination and direction to the Cementing laboratory for testing requirements, heating requirements based on simulations, static gel strength, mechanical properties, gas block validation on critical slurries, etc.
- Run computer simulations in order to properly plan cementing operation.
- Develop detailed documented work programs and procedures for each job and support budget development with client.
- Work closely with drilling fluids provider to optimize mud performance prior to conducting cement job.
- Ensure strict adherence to Baker Hughes Operational Quality Plan.
- Participate in the Pre Well Planning processes.
- Capture KPI, be an active participant and sponsor in the use of the systems for quality measurement (First Alert/ Fracas /Maximo / HES reporting etc.)
- Promote reliability and high performance culture (follow up KPI including HSE and identify areas of improvements).
- First point of contact for any rig need (maintenance, inventory, etc.)
- Ensure timely invoicing process.
- Provide required input to discharge permits with ongoing follow up to keep client informed of actual operations and discharge permit management.
- Follow up and review of job evaluation with client and recommendations for continuous improvement.

Requirements

Qualifications/Requirements:

- Preferably a Bachelor's Degree in a relevant Engineering subject or extended operational and lab experience from cementing operations.
- Proven experience within Cementing services roles.
- Thorough understanding of rig operations.
- Strong interpersonal skills within a multicultural environment.
- Ability to work under pressure, with minimal supervision.
- Strong leadership skills.
- Strong analytical and problem solving skills.
- Proficient in use of computer based programs related to application of products and engineering of wells.
- Good written and spoken English skills.

Locations:

Saudi Arabia

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.