Loss Prevention Specialist

Job description / Role

Loss Prevention Specialist - KSA WP

- Provides support in executing “Minor Investigations” by gathering evidence, collecting necessary paperwork, interviewing witnesses/suspects, completing case management process and submitting final report containing background, investigation summary and conclusion
- Assists store operations team with reported incidents, completes effective “Shoplifting Prevention” training/action plan for store team, and monitors stores physical security equipment (CCTV/EAS/AC) to ensure prevention tools are in place to detect/prevent external theft
- Coordinates with local authorities (Police/Mall CID) with reference to apprehension and prosecution of shoplifters arrested
- Maintains data base and information on external theft incidents and recovery amount and ensures the external security guards are at the standard to prevent/detect external theft
- Assists with the scheduled risk assessment visits and follows up on the action plan after submission to relevant stakeholders to ensure failed points have been rectified
- Coordinates with the Loss Prevention Department team with regards to new Guards or additional deployment requests
- Completes Guards’ KPI and creates data base for information in order to monitor their performance
- Reports and documents all incidents referred to Loss Prevention Department’s escalation of incidents process regularly and in timely manner
- Develops and maintains incident report data base and responds to any event/incident that may need Loss Prevention support/attendance
- Plans and conducts random/frequent store visits within the area of audit and reporting
- Completes the generic “Store Visit” document, shares non-compliance/risk(s) with store management team and reports findings back to relevant stakeholders

Requirements

- A minimum of 1-3 years of experience as a loss prevention associate/specialist in a large retail firm
- Bachelor’s Degree in Business Administration or any relevant field
- Excellent interpersonal, decision making, communications skills
- Loss Prevention and Audit Skills & Risk Management
- Must be on transferable Iqama
- Should be bilingual (Arabic & English)

About the Company

Established in 1978, by the Baker family who still own and manage the company today, Gulf Marketing Group is one of the Middle East's leading, family owned companies. Gulf Marketing Group operates regionally, across the GCC and boasts a diverse portfolio of brands, retail outlets and services. Gulf Marketing Group subsidiaries operate in key sectors such as retail and distribution of sporting goods and lifestyle brands, health and fitness, food and food processing, integrated 3PL logistics, real estate, healthcare and pharmacies, education and technology. Since 1978, Gulf Marketing Group has introduced more than 90 international brands into the Middle East, as well as building the reputation of our homegrown brands as reliable and quality driven companies.

We are proud to be one of the top 10 retailers in the Gulf region with:

• More than three decades experience managing international brands in local environments
• A prestigious portfolio of world class brand partners
• Anchor tenancy in all major GCC shopping malls
• A proven track record of securing exclusive retail and distributor agreements
• An experienced management team
• Strong customer relationships