Operations Director - O&M

Job description / Role

SNC Lavalin is looking for an experienced Operations Director (O&M) in KSA reporting to KSA O&M Country Lead to drive the implementation of strategic business plans, establish objectives, and manage performance while fostering a team approach to consistently improve the facility operations and maintain a strong culture of Health, Safety and Integrity in the work place for Client/Customers, employees, and contractors.

SNC-Lavalin Projects and O&M Services is a business unit of SNC-Lavalin Group. We provide a full range of project management, programme management, construction management, engineering services, consulting services and operation and maintenance services across the MENA region. Active in the Middle East for over 40 years, we have offices in the Saudi Arabia, UAE, Qatar, Oman, and Egypt. for transportation and other infrastructure programmes.

Founded in 1911, SNC-Lavalin is a global fully integrated professional services and project management company and a major player in the ownership of infrastructure. From offices around the world, SNC-Lavalin's employees are proud to build what matters. Our teams provide comprehensive end-to-end project solutions - including PPP, capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance to international clients.

Essential Duties & Responsibilities:

Include the following. Other duties may be assigned.


- Provide superior leadership and management of the XYZ FM Project (The Project)

- Provide support to the KSA Country Manager O&M business.

- Plan, organize, develop, and control activities to accomplish integrated strategic objectives and to optimize the utilization of resources.

- Direct the development and participate in reviewing and approving the short- and long-range operating objectives

- Lead, coach and develop a team to ensure operational tasks are delivered on time, within scope and budget

- Monitor all work in progress to ensure that quality, statutory code, and operational standards are met

- Oversee the development and implementation of manpower planning and management development programs to meet key objectives

- Identify key employees and candidates and plan for their long-term development

- Review and evaluate performance on a continuing basis and establish proper measures of performance; counsel managers as to execution of programs, and when necessary, provide direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions

- Conduct and maintain relationships with key stakeholders within the industry and trade associations, representatives of government, customers, and vendors as necessary.

- Manage and coach Facility Managers (FM's) and be accountable for their performance and the performance of their frontline Infrastructure and technical teams

- Develop a superior knowledge of, and capability to understand, the needs of client and customers

- Work closely with Clients to deliver superior tenant services and ensure positive relationships with Clients and tenant customers

- Work with Clients to identify capital projects and programs to maintain building assets and ensure ongoing reliability through a robust program of Property Inspections and Building Condition Reporting

- Oversee budgeting, forecasting, and reporting of operating expenses, including expense participation and annual reconciliation of The Project

- Manage all financial elements of The Project including revenue generation, cost controls, and financial performance and collections

- Maintain tight oversight on labour and expenses to ensure favorable financial results

- Establish targets and strategies to drive The Project team to identify operational energy reduction initiatives and implement as early as possible to maximize savings.

- As a member of the core management team, advise on and participate in strategic and commercial planning for the MENA O&M business.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

Education and/or Experience:


- Engineering Degree and/or technical diploma in facility or industrial maintenance/management.

- 15 years' experience in Facilities Management

- 10 years' experience in an environment where a facility is considered Iconic or unique and is of similar high visibility

- 5 years' Experience in managing or advising on LEED Certified Buildings/Properties.


Certificates, Licenses & Registrations: ​


- IWFM certification or equivalent is desirable


Attributes:


- Proven success in expanding and diversifying client base

- Demonstrated ability to develop and maintain strong relationships at all levels

- Demonstrated sound business judgment, analytical expertise and high degree of comprehension to develop clear, concise and practical solutions.

- Comprehensive knowledge of applicable policies and procedures with specialized knowledge of organization, supervision and administrative systems and maintenance/construction practices.

- Solid verbal and written communication skills.

- Ability to manage change effectively

- Strong analytic and problem solving skills

- Professional, tactful and diplomatic when dealing with internal and external Clients


Computer Skills:


- Proficient with Microsoft Office suite

- Operational understanding of CAFM systems and reporting functionality

- Strong data base management and analysis skills

- Or at least have the number of the IT Dept to shout at.


Rewards & Benefits

We offer an excellent package which includes:


- A competitive salary

- Transportation allowance

- 21 calendar days annual leave

- Medical insurance cover

- Company gratuity scheme

- Discretionary bonus scheme

- Annual flight allowance to point of origin

- Employee Assistance Program - 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants


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Find out more about life at
SNC - Lavalin

You'll be working to change the world. No matter where you are in the world, your opportunities with us are endless.

We work on global projects that take on today's most pressing challenges. From population growth, to increasing transportation needs, and climate change - we merge ingenuity, knowledge and technology to uplift communities and drive a safer, better tomorrow.

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About the Company

Atkins is one of the leading providers of professional, technology based consultancy and support services to the industry, commerce and governments in all of the worlds major economies. With over 17,000 staff operating in Europe, the Middle East, Asia Pacific and the Americas, Atkins has a broad range of skills and resources and provides Clients with a comprehensive service throughout the entire life cycle of the projects in the built environment.

We aim to be the international first choice supplier of technical and integrated services. Shaped by our customers' needs, our vision is to:

• focus on quality
• seek world class design and excellence
• strive to add value
• be flexible to the evolving needs of a changing society

Atkins first carried out design and supervision commissions in the Gulf area in 1967. From its regional head office in Dubai, U.A.E. Atkins Middle East now employs over 2000 staff located in Dubai, Abu Dhabi, Sharjah, Oman (Muscat ), Qatar (Doha) Bahrain (Manama), Kuwait (Kuwait City) and India (Bangalore).