Project Manager

Responsibilities include, but are not limited to:

Client Relationships
• Develop a trusted advisor relationship with key accounts and Client stakeholders.
• Ensure the timely and successful delivery of our solutions according to Clients’ needs and objectives.
• Build and maintain good client relationships.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Gather, share and act upon feedback from the client to build satisfaction, recognition of
• Event Lab value
• Utilise your experience to respond to situations and, where possible, limit the involvement of more senior members of the Event Lab team
• Actively assessing candidates’ knowledge, skills, abilities, and additional traits to excel with clients’ needs and expectations.
• Designed, developed, and implemented a successful recruitment process to fill more than
• 300 vacancies in a week
• Develop a sustainable recruiting strategy based on goals and needs
• Make client and candidate's introduction and coordinates
• Customise strategies for different vacancies, like creating engaging job adverts and social media techniques.

Project Delivery (On Ground)
• Demonstrate organisational and time management skills to effectively manage work requirements.
• Ensure senior team members are aware of all critical client deadlines to enable them to support you in prioritising work
• Take ownership of all accounts within your portfolio, referring upwards when necessary.
• Take client briefs for assigned projects and Brief appropriate Event Lab personnel.
• Regularly manage and update project tracking tools (e.g. progress reports) and monthly
• client reports.
• Take client feedback throughout the project process and act as an intermediary between the client and Event Lab.
• Ensure that both internal and external stakeholders involved in projects are informed of all
• developments, including time, budget and delivery issues, at every stage of the process
• Identify opportunities to improve the Event Lab process and optimise profitability.

Operations
• Support the team in liaising with the staff to collect documents required for onboarding and visa process.
• Lead the scheduling and delivery of training and onboarding.
• Support the team in monthly timesheet collection and collation, including ensuring the
• relevant sign-offs from the client are available for any variations.
• Liaise with the Event Lab finance team and the client finance team with regards to timely
• payments of the monthly invoices submitted.
• Handle all escalations from staff deployed on projects.

Requirements

• Bachelor’s degree in business management or a related field.
• Prior Project Management experience in Events, Marketing or Advertising sector.
• Fluent in English & Arabic
• Planning and organizing skills with excellent attention to details.
• Experience in managing projects through the full life cycle.
• Ability to prioritize and manage a number of different responsibilities to meet conflicting deadlines.
• Willing to travel to any location in GCC or other areas as and when required.
• Strong leadership and interpersonal skills.
• Proven ability to solve problems creatively.
• Excellent written and verbal communication skills.
• Available to start immediately (preferred).

About the Company

Event Lab is a UAE-based event solutions agency founded in 2013 by Murad Shisha and Nadim Jamal. As freelancers themselves, they saw a genuine shortage of representation among the freelance community in the region and decided to take matters into their own hands.

And so, Event Lab was born - a unique platform of support and services for freelancers and clients alike. In less than 2 years, they've assembled a vast and quality-driven database of independent professionals with a wide range of skills and backgrounds, in addition to an intimate understanding of the region.

Event Lab is the solutions and resourcing partner for events agencies around the GCC. We support the scoping, pitching and execution of events by supplementing in-house resources with knowledgeable and experienced events professionals. With an extensive background throughout the region, we can communicate effectively in English and Arabic to ensure that suppliers, talent and crew can engage and coordinate efficiently while keeping your event on budget and to the highest of standards.