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Reception and Reservation Manager

La Petite Maison (LPM)

Riyadh, Saudi Arabia

Ref: SP406-02

Job description / Role

Employment: Full Time

This is a full time job that require:

• To always act and perform according to LPM standards.
• To have a thorough knowledge of the menu, beverage list, digestive and bar list of LPM.
• To be an active member during service hours on participating in the operations.
• To maximize opportunities to increase revenue (walk-ins, service pushing, (over)booking, maximizing identified time slots, support on organizing the large groups).
• To carry out your managers duties, overlooking both Reception and Reservation teams.
• To always ensure an excellent guest experience.
• To successfully follow daily duties and role responsibilities.
• To efficiently handle the POS/Reservation system.
• To ensure team cohesion, help and support to be brought to all team members.
• To respond quickly and positively to changes within your job role, showing flexibility.

Requirements

The ideal candidate must have:

• English – excellent oral and written
• Attention to details, speed and accuracy
• Guest service skills (complaints handling, guest relations)
• Mentoring and training skills
• Business analytical skills
• Working attitude
• Interpersonal skills

About the Company

Opened in 2010, our Dubai restaurant sits in Gate Village, in the Dubai International Financial Center, surrounded by art galleries, high-end shopping, Christie’s auction house, and hotels such as The Ritz-Carlton and Four Seasons.

LPM Dubai differs from other LPMs in its scale – some rather mischievously refer to it as ‘La Grande Maison’ – big windows, high ceilings, covers for 120... and 32 more on the terrace. It is a place of crackling energy that retains a somewhat conspiratorial feel – certainly there is nowhere in Dubai quite like it.

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