Job closed
Ref: RP714-8934
Job description / Role
Reservations Manager
Are you looking for a place to work that inspires you! Challenges you and makes you proud to come to work?
A place where service comes from the HEART! A place that delivers a never-ending associate performance that continuously delights and enchants each and every one of our guests.
We are looking for an ambitious, dedicated and service-oriented Reservations Manager to join the team at Banyan Tree Al Ula, and if you are a passionate Reservations Manager looking to develop within an amazing Luxury Brand, then we are looking for you
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Drive rate strategy development and implementation to achieve hotel targets
- Maximise revenue to achieve budgeted and forecasted targets
- Focus on trend recognition, demand anticipation and opportunity analysis and all aspects of competitor intelligence
- Ability to build and maintain strong relationships with other department heads and key stakeholders and maintain communications
- Passion for Indigenous Engagement and seeing positive outcomes for the local community and artists.
- Professionalism, time management and high organisation skills
- Prepare Group and Conference folders and brief departments as required for large events
- Manage group reservations ensuring contract rates are loaded correctly into reservations to maximise efficiency and eliminate revenue rebates.
- Monitor occupancy for upcoming weeks, balancing inventory where required to ensure maximum availability.
- Excellent guest relations skills, with the ability to converse with all cultures.
Requirements
Your experience and skills include:
- Proven Reservations and Revenue Management Experience
- A strong understanding of reservations management principles
- Excellent communication skills and attention to detail
- Ability to build and maintain strong working relationships through all levels of the organisation
- Challenge and influence strategy and identify new opportunities
- Confidence in communication and presenting data
- Ability to motivate, educate and drive the revenue culture within our region
Your team and working environment: Banyan Tree will operate and expand the Ashar luxury camp, embracing the region's Arabian heritage to blend in seamlessly with the Ashar Valley's striking natural scenery and stand in the heart of AlUla's planned "living museum" experience.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.