Room Attendant

Job description / Role

Company Description

What is Tamayyaz Program?

"Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training."

The 41-storey Mövenpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka'abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests.

Job Description

Room Attendant

Housekeeping is the heart of the hotel! First impressions are everything! As a Room Attendant with Sofitel, you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury of our Guests experience will ensure their return.

What you will be doing:

- Consistently offer professional, friendly and engaging service

- Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies

- Sign in and out master keys daily

- Maintain proper usage of cleaning supplies and equipment

- Update and record all cleaned rooms

- Return and properly tag all lost and found articles in the Housekeeping Office

- Follow departmental policies and procedures and Sofitel service standards

- Report necessary maintenance items

- Follow all safety and sanitation policies

Requirements

Qualifications

- Tamayyaz Program is for Saudi Nationals.

- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.

- Basic English skills are a must.

- Strong passion for the Hospitality Field.

- Excellent interpersonal and communication skills.

- Is a team player that contributes to and proactively assists co-workers.

- Ability to work a flexible roster depending on departmental needs.

- Ability to focus attention on guest needs, always remaining calm and courteous.

Additional Information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.