Safety Officer - Saudi National

Job description / Role

Company Description

One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life's true rewards and embrace opportunities to 'live it well'. The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow. Swissôtel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.

Job Description

Ensure the safety of guests, suppliers, visitors contractors and employees., and property by actively monitoring the premises and responding to incidents promptly and appropriately.

- Assist in responding to emergencies, including fires, medical incidents, and other critical situations, following established safety procedures.

- Keeps the Cluster Health & Safety Officer Cluster Director of Security informed of all safety related matters.

- Liaises with Management personnel and all employees and assist with safety concerns.

- Liaises with local law enforcement and Fire & Safety officials if required.

- Proper grooming at all times

- Inspects lobbies, corridors, guest floors, public areas and outside, including parking area.

- Inspect public areas to detect fires, unsafe conditions, and conditions of safety equipment.

- Provide assistance and support to guests, addressing their safety concerns and inquiries professionally and courteously.

- Notifies concerned Department Head of presence of persons with questionable reputations. -

Assists management and enforcement officers in emergency situations. - Complies and records data for Safety Control.

- Investigates & Document all incidents, accidents, and safety-related activities in a clear and concise manner, maintaining accurate records.

- Ensures all Fire safety equipment is at the designated places and are serviceable at all times.

- Ensures all Fire Exits and stairs are clear from obstruction at all times.

- Reports complaints or problems to Cluster Health & Safety Officer & Cluster Director of Security if no immediate solution can be found.

- Ensures a high level of product knowledge of hotel and local areas.

- Ensures a high level of customer service is consistently maintained.

- Ensures the Cluster Health & Safety Officer & Cluster Director of Security is kept fully aware of any relevant feedback from either customers or other departments.

- Reads all memos concerning Safety.

- Attends training sessions as scheduled to improve skills and knowledge.

- At the end of the shift or the day, she/he has to communicate all information that the next shift or the Cluster Health & Safety Officer & Cluster Director of Security has to know for a well running of the operations.

- Provide Safety related trainings to the departments/ contractors as assigned by Cluster Health & Safety Officer.

Requirements

Qualifications

- Minimum of 1-2 years' experience in hotel is preferred.

- Excellent communication skills, both written and verbal required.

- Be committed to exceeding guest expectations

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.