Sales Executive - Chaumet

Job description / Role

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represent the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet's history is merged with the French History and that of the Empress Josephine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.

Being Ambassador of the Maison to all our clients
- Share the passion of more than 240 years of history, with a culture of excellence and knowledge;
- Make the Chaumet Experience alive by a warm and luxurious welcoming;
- Offer a relevant selection of pieces and assist the client in his purchasing process;
- Play a key role in the selling ceremony knowing how to surprise the client;
- Take clients on an emotional journey and drive them through the discovery of the world of Chaumet.

Contributing to the boutique's commercial development by finding new clients and retaining existing ones
- Achieve your sales objectives to make sure the boutique and your colleagues achieve theirs;
- Actively participate in the development of the customer database by consulting, creating and updating customer files;
- Create new future opportunities after concluding sales by developing your own customer portfolio and enlarging our reachable client base;
- Carry out clienteling activities by inviting our clients and prospects to events organized by the Maison;
- Anticipate VIP Clients visit by preparing the right selection depending on the occasion.

Participating to flawless store operations and being an active part of the store's life
- Contribute to achieve the boutique's collective targets by working with your colleagues;
- Actively participate in team meetings, challenges, events and activities, giving your contribution;
- Participate in the reporting and monitoring of performance indicators and customer feedback;
- Ensure the application of security guidelines, cashier registration procedures and stock management rules;
- Contribute to reporting and analysis as requested by the HQ, be a point of reference for Client's feedback;
- Visual Merchandising: work on windows and internal display in collaboration with the Visual Merchandising team;
- Participate to stock-keeping and After-sales.

Requirements

- 1 or 2 years of professional experience on a commercial function and ideally in the luxury and jewellery universe
- Commercial spirit, challenging and goal achievements
- Strong passion for the jewellery sector and the Maison Chaumet
- Empathy, good listening skills and personability
- Business acumen, storytelling skills, excellent written and oral expression
- Fluency in English, a rare language is a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.