Senior Accountant (Acting Credit Manager)

Job description / Role

Mövenpick Hotels & Resorts (MH&R) is in the "moments" business. We're intimately involved in important times in our guests' lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.

It doesn't take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.

The Role

- Knowledge of Local Market, Accounts Receivable, Banking Regulations, Front Office and and internal controls.
- Knowledge of automated financial and accounting reporting systems.
- Professional written and verbal communication and interpersonal skills.
- Ability to analyse Accounts Receivable data and provide financial reports to management.
- Highly organised and capable of managing several tasks at one time.
- Carry out supervisory responsibilities in accordance with the company's policies and applicable local laws.
- Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
- Ability to participate in and facilitate group meetings.
- Working knowledge of modern office methods, procedures, and equipment.
- Proficient knowledge of Word, Excel, Outlook and PowerPoint.
- Maintain courteous and friendly atmosphere and good working relationships with all colleagues.
- Act as a department team member and involve in projecting a good personal, department and company image.
- Makes conscious decisions; implement and monitor it.
- Manages time and resources effectively.
- Has driven and determination to succeed.
- Maintain a high standard of personal hygiene and appearance at all times.
- Should have a complete understanding of the hotel's employee handbook and adhere to the regulations contained therein.
- Liaise with Owning Company Auditors and Operating Company Auditors.
- Should have a complete understanding of the hotel's policies & procedures and standard operating procedures and polices relating to fire, safety and health.

More detailed duties and responsibilities are listed attached in form of a checklist and are not meant to be complete. Local legislation and requirements may ask for adaptation and amendments. To fulfil the duties the jobholder is given the relevant authority to reach the goals by the General Manager of the Hotel operation

Key Deliverables and Responsibilities

Financial

- Supervise the day to day control system, administration, reporting system and transfer of skills in all related areas.
- Ensure that accounting transactions covering various activities of both hotels are recorded in accordance with MH&R Policies & Procedures, local regulations and laws, records are neat, clean and tidy.
- Assist the Director of Finance & Chief Accounting in all stages leading to the preparation of all monthly and annual financial reports and analysis.
- Check the daily General Cashier report ensuring that the daily cash receipts are deposited in time on the next succeeding working day and any unusual items are immediately reported to the Director of Finance & Chief Accounting.
- Maintain all general ledger accounts.
- Ensure that all sub-ledgers agree with general ledger.
- Check and verify all monthly journals prepared by the Accounts Staff.
- Prepare monthly journal entries as assigned.
- Post all monthly-approved journal entries.
- Assist the preparation of returns and special statistical reports as assigned by the Director of Finance & Chief Accounting.
- Assist and encourage implementing and streamlining the internal control procedures covering all activities of the hotel.
- Supervise Accounting Officers in assigned sections, ensuring that through effective scheduling, cross training, multi skilled staff and use of technology productivity is maximized.
- Support the preparation of any statistical reports required from all sources including management, MH&R or local authorities.
- Be fully acquainted with MH&R accounting system and the edition of Uniform System of Accounts for Hospitality Industry.
- Ensure that the assigned financial reports are submitted accurately and on time.

Planning & Organizing:

- Thinks ahead, developing contingency plans where necessary.
- Manages time and resources effectively.
- Sets and strives to achieve high personal performance standards.
- Plans, organizes and uses a systematic approach to getting things done.
- Priorities actions and manages tasks through to completion.
- Collect and analyse relevant and accurate information about a challenge, accept every change as a learning curve and find a solution to overcome every challenge.

Operations:

- Handle all queries from internal & external customers.
- Manages conflicts effectively
- Motivates and inspires others to perform.
- Communicates openly and clearly both verbally and in writing.
- Develops positive working relationships at all levels.
- Effectively delegates to get things done.

Requirements

Administration:

- Should have thorough knowledge about Hotel Credit Policy.
- Thoroughly review Credit Applications and recommend approval or rejection of Credit Facility.
- Maintain the list of Approved Credit along with Credit Limits in the public directory.
- Maintain up to date filing of all approved and rejected Credit Applications.
- Must ensure completion following tasks as per the deadline stated below.
- AR Batch update / posting - Daily
- Dispatch Travel Agency / Tour Operator invoices - Weekly
- Dispatch Corporate Company / Government Offices invoices - Within 48 Hours
- Group Invoices - 3 working Days
- Payment Follow up - Daily
- Payment collection - Within 30 days from the date of invoice.
- Payment allocation - on the same day of receipt of payment.
- Reconciliation of AR ledger with General Ledger - Daily Sign off
- Reconciliation of Advance Deposit Account - Weekly
- Reconciliation on Credit Card and Payment allocation - Daily, sign off on Weekly basis.
- Permanent Folios in Front office - Daily
- No show / Cancellation report - Daily
- Ensure that front office is conducting High Balance Check on daily basis.
- Forward High Balance Report on every Wednesday to Director of Finance and General Manager for the review with the comments from Front Office Manager.
- Review Accounts Receivable aging report on daily basis and plan appropriate actions.
- Conduct Credit Meeting on monthly basis and follow up on the action points.
- Follow up on Returned Cheque, Charge Backs, Late Charges, Guest Disputes and No Shows.
- Ensure that Accounts Receivable Colleagues are maintaining "Chase Record"
- Inform Chief Accountant and Director of Finance for any potential bad debt.
- Conduct spot check on Front Office to ensure that all F&B backups are filed correctly, Billing letters, LPO, TA Vouchers, rooming lists are filed correctly.
- Check departed folios for its accuracy, check registration cards for its accuracy.
- Send reminders and follow up letters to the clients for delayed payments.
- Convene regular meeting with Front Office Manager, F&B Manager and Local Tour Operator and Travel agents to resolve any issues.
- Provide timely training to AR and Front Office colleagues.
- To carry out any other reasonable duties and responsibilities as assigned.

Mövenpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.