Senior Retail Operations Manager - Luxury

Job description / Role

Quest is working with a leading luxury retail group seeking for a Senior Retail Operations Manager to join their team in Jeddah. We are ideally looking for someone who has strong experience in luxury retail store management and operations, and business development acumen.

As a Senior Retail Operations Manager, you will:

- Manage overall operations, finance and budgets of multiple stores
- Ensure the achievement of store KPIs and financial objectives
- Be the subject matter expert of territory’s customer/market behaviour
- Keep abreast with industry trends and best practices
- Develop high competitor and market awareness within the team
- Train, coach, and manager all retail teams across assigned territories
- Maintain and foster key internal and external relationships
- Lead process improvements and ensure stores’ compliance to all company policies

Requirements

- Bachelor’s Degree, with at least 8 years proven experience in handling multi-location retail store operations
- Significant work experience on similar role in the Luxury sector, preferably handling Jewelry
- Outstanding communication, presentation, analytic and planning skills
- Strong interpersonal skills with the ability to inspire and motivate others
- “Can-do” attitude, with strong people management, organizational, strategic thinking, analytical, and customer service experience skills
- Excellent English and Arabic communication skills
- Saudi national

If you’re seeking personal development and a company with diverse career opportunities, the apply today with your up-to-date CV.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.