Shift Engineer - Sofitel Shahd Almadina

Job description / Role

Shift Engineer - Sofitel Shahd Almadina

We are looking for a Shift Engineer who will be responsible for the physical plant of the building - Boilers, Chillers, Heating, Cooling, Rooms Maintenance, Equipment Maintenance, as well as resolving guest issues. You will perform highly diversified duties to install, troubleshoot, repair and maintain the property's facilities and equipment to ensure a safe and functional environment for the guests.

What is in it for you?

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Completion of all assigned Preventative Maintenance Work Orders and Daily Work Orders in a timely and efficient manner
- Take Daily readings of Boilers, Chillers, Water Entry Room, etc.
- Work closely with the Rooms Division and all hotel departments to improve service delivery and efficiency
- Providing excellence in guest service and acting as a liaison between the hotel and our guests
- Ensuring a prompt response and follow-up to all daily service requests by guests and employees, with a drive to not only "fix" the problem, but implement changes to prevent recurrence
- Responsible for monitoring and changing appropriate set points and control systems of the building automation systems
- Communicating and developing relationships with supporting departments
- Key member of the Emergency Response Team
- Ensuring that all equipment is well maintained and in proper working order
- Participation in committees, communication meetings and daily briefings
- All others duties assigned by Director of Facilities related to building issues and repairs
- Inspect all areas of the property for safety issues and take immediate corrective action
- Assist guests regarding property facilities in an informative and helpful way
- Position consists of afternoon shifts, with occasional coverage of morning shifts

Requirements

Experience and skills include:

- Graduate of a degree in Mechanical, Electrical Engineering or any related field.
- Professional License (Passed Board/Professional License Exam), Engineering (Mechanical / Electrical) is an advantage.
- Minimum of two (2) years relevant experience as Duty Engineer in a luxury hotel.
- Strong background in operation and maintenance of chiller and voltage switchgears.
- Must be self-started and motivator
- Must have strong organizational and time management skills
- Must be team oriented with strong communication and interpersonal skills
- Must have an eye for detail and a passion for guest service
- Ability to constantly stand and walk throughout shift
- Strong attention to detail, Highly responsible, organized & reliable
- Ability to multi-task and work well under pressure
- Ability to work cohesively as part of a team while setting and completing individual deadlines
- Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

Sofitel Shahd Al-madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, Three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand's unique sense of joie de vivre with the very best of the local.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.