Supervisor, Transportation Group

Job description / Role

To ensure smooth running Staff Transportation and liaise with the Transport Company in contract with the FRHI- Makkah. Assisting the Group Human Resources Department by fulfilling them in maintaining hotels vehicles record and their maintenance.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 858 rooms.

Summary of Responsibilities:
Reporting to the Human Resources Manager, responsibilities and essential job functions include but are not limited to the following:

• Direct activities related to dispatching, routing, and tracking transportation vehicles, such as aircraft and railroad cars.
• Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Direct investigations to verify and resolve customer or shipper complaints.
• Serve as contact persons for all workers within assigned territories.
• Implement schedule and policy changes.
• Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.
• Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
• Develop criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
• Monitor spending to ensure that expenses are consistent with approved budgets.
• Direct and coordinate, through subordinates, activities of operations department in order to obtain use of equipment, facilities, and human resources.
• Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
• Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures.
• Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
• Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment.
• Supervise workers assigning tariff classifications and preparing billing.
• Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods.
• Recommend or authorize capital expenditures for acquisition of new equipment or property in order to increase efficiency and services of operations department.
• Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
• Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement and computer use.
• Participate in union contract negotiations and settlements of grievances.
• Provide administrative and technical assistance to those receiving transportation-related grants.
• Direct procurement processes, including equipment research and testing, vendor contracts, and requisitions approval

Requirements

Qualifications:
• Minimum 2 years’ experience in Transport Supervisor Department in a luxury property preferred
• Strong interpersonal and problem solving abilities necessary
• Must be a highly organized person with strong planning skills
• Goal and results oriented
• Analytical skills, strength as a developer and a leader of others are essential
• International experience an asset
• Energetic, enthusiastic, self-motivated and a charismatic team player
• Post-secondary school education

Visa Requirements: Candidate selection will be based on visa availability at Makkah Clock Royal Tower, A Fairmont Hotel. We will assist successful applicants with the visa process and provide flights and accommodation

Living & Working at Fairmont Makkah: Satisfying our Guests is important to us, and we extend these values to our colleagues as well. We offer competitive salaries, top market service charge, gratuities, quality medical benefits and furnished accommodation. It is important to note that there are currently no income taxes in the Saudi Arabia! Makkah Clock Royal Tower-A Fairmont Hotel offers you an unparalleled opportunity to provide top-tier hospitality and spiritual service to visitors of the holiest city in the world for Muslims.

Ahlan Wa Sahlan, Welcome to Makkah

Apply Today: Whether you’re launching your career or seeking meaningful employment.

About Fairmont Hotels & Resorts
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests