System Quality Assurance Engineer

Job description / Role

Job Purpose

This position exists to perform system/process improvement and Quality assurance activities efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

Process Documentation:
- Participate in the creation of process, procedures, workflows, manuals, policy for functions.
- Collect and document of business requirements for project and process improvement/automation efforts.

Process Enhancements:
- Develop and document end to end process of all functions within scope.
- Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.

Best practices:
- Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed upon service levels.

Process Assessments:
- Conduct maturity assessments against the process activities to highlight areas of improvement or concerns.
- Defines application problem by conferring with clients, evaluating procedures and processes.

Risk Identifications:
- Identify issues and risks of functions process and procedures.

Process Activations:
- Evaluate and prioritize systems requirements as well as respective activation cycle.
- Ensure effective and efficient system activations across all functions within scope.

Customer Relations:
- Achieve customer satisfaction through providing the optimum services with low cost and high quality.

Gap Analysis:
- Define and eliminate process gaps through process engineering methodologies.
- Systematically review and continuously improve applied systems to cope with internal and external fluctuations.

Role Accountability

HR Proficiency:
- Ability to obtain updated soft and technical skills related to the job
- To have a vision and a plan for the career path and how to achieve it.

Delivery:
- Perform the planned activities to meet the operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:
- Solve any related problems arise and escalate any complex operational issues.

Quality:
- Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:
- Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:
- Comply to related policy and procedures and work instructions.

Requirements

Health, Safety and Environment:
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification
- Bachelor Degree in Systems Analysis & Engineering

Work Experience
- 5 to 10 Years

About the Company

alfanar builds efficient energy systems & solutions of the present and sets up infrastructures for a brighter future.

We assist utility sector partners & customers in transforming cities into sustainable, habitable, and inclusive Smart Cities by harnessing renewable energy resources from wind, solar, and waste heat energy. Promoting the transition to a sustainable eco-conscious future.

Using world-class technologies, we develop unrivaled quality electrical solutions & products from our manufacturing facilities, to solve the world’s major energy challenges and make the world a better viable place.

Diligence, Efficiency, and Innovation are the key criteria our teams adopt in order to continuously provide effective solutions. We’re constantly equipping our teams with the tools they need to expand their horizons and reach higher grounds.

Being in an ever-changing environment with a crucial impact on their surroundings, our employees are nurtured to become keen thinkers with highly refined skills and a consistent outlook on the future, working together on finding the next big innovation.