Talent & Culture Coordinator

Job description / Role

Company Description

Sofitel Al Khobar The Corniche

French luxury and local cuisine in the world's most exciting city

The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

To assist the Talent & Culture Manager in the smooth and efficient running of the Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

- To ensure that all in-house rules and regulations are communicated to ambassadors and implemented.
- To ensure that all ambassador records and file are kept up to date.
- To assist in coordinating the administration of the ambassador performance appraisal system, preparation of contracts, ambassador statistics.
- To be responsible for maintaining the HR system.
- To maintain the workbooks - preparation, ambassador joiners, ambassadors leavers.
- To monitor the cleanliness and upkeep of the ambassador restaurant and locker areas.
- To assist with the coordination of all ambassador communications.
- To counsel ambassadors in job-related issues, grievances, discipline, appearance, etc.
- To have a complete understanding of and adhere to the hotel's Ambassador Rules and Regulations.
- To monitor ambassadors wearing the correct uniform and adhering to the appearance standards of the hotel at all times.
- To assist in controlling ambassador medical check at the clinic and monitor that sick ambassadors are taken care of.
- To have knowledge of the UAE labor law.
- To assist in monitoring expatriate ambassador passports, visas, and other legal documentations.
- To assist in scheduling ambassador medicals and vaccinations.
- To coordinate with selected candidates to ensure all required documents for visa processing are completed and available in the ambassador file.
- To be responsible for the security and upkeep of personnel files.
- To respond to changes in the Talent & Culture Function as dictated by the hotel.
- To achieve maximum productivity through a well-organized and efficient running of the department.
- To participate in Career fairs.

Requirements

Qualifications

- Previous experience in a similar HR role is desirable within a 5 star hotel.
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization.
- Strong understanding of hotel operations and department functionalities

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.