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Talent Development Section Head - Retail

Michael Page

Saudi Arabia

Ref: HP350-6195

Job description / Role

Employment: Full Time

Lead training and talent management function for a large retailer and their stores across the Kingdom.

Client Details

A large regional retailer with a well known brand


* Assist in the effective cascading of the talent development strategy into technical training programs and plans, in order to design and implement best fitted programs to fulfil talent development objective and emerging business requirements.
* Contribute to the development and recommendation of the technical training budget in line with the approved guidelines, and ensure all related activities are conducted in line with the defined guidelines while highlighting any non-conformances to management for corrective action.
* Lead the implementation of iMAP training plans according to the set training calendar in alignment with the overall talent development calendar to achieve the department's objectives.
* Conduct the forecasting of resources and the material planning process to ensure timely availability of resources, systems and procedures for effective conducting of all related training initiatives.
* Support in the design and develop professional quality presentations and training materials for all trainings to be delivered to staff to ensure their technical accuracy and alignment with the company direction including classroom trainings, job aids, quick reference guides, and e-Learnings.
* Continuously update all training materials, to align with emerging market new technologies and developments to ensure all staff are up to date with the latest information related to optics.
* Conduct post training evaluation for trained staff to ensure they properly understand the information and practices delivered in the training to maximize the value of the training return on investment.
* Develop and maintain effective business relationships with all relevant service providers and ensure their proper onboarding
* Ensure that all relevant sectional reports are prepared timely and accurately and meet company requirements, policies and standards.
* Lead the performance management system, to include developing and monitoring performance evaluations, performance development plans, and performance improvement plans within KSA market
* Generate performance management reports within country.
* Support in developing criteria for evaluating effectiveness of training activities and regularly monitor and reports results to management, along with recommendations for improvement as appropriate
* Work collaboratively with the OD team to support change plans and projects providing professional input as required in line with corporate goals and objectives.
* Work closely with all departments to create, develop, and update job descriptions to ensure the clarity of jobs scope, qualifications, and responsibilities of each position.
* Lead all the onboarding activities for the new hires to ensure that all the new joiners are fully engaged and adjust well to work environment.
* Lead all the activities of e-learning platform on country level.
* Lead the Coaches and develop their capabilities through proper performance management, on the job training and coaching to build the new Saudi Store Managers and shop In-Charge capabilities to achieve company strategy.
* Work closely with the regional Operations team to continuously update them with new store managers' performance to ensure fair and accurate evaluation of the new employee performance and proper identification of development needs.

Job Offer

Salary range from SAR 20,000 - SAR 25,000 plus performance bonus and mobile phone allowance.


* At least 2-3 years experience in a training or talent management focused role
* Ideally experience in the retail or similar customer centric industry
* Strong communication skills in English

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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Section Head salaries in Saudi Arabia

Average monthly compensation
SAR 19,500

Breakdown available for industries, cities and years of experience