Telecom Cloud Back Office Engineer

Saudi Networkers Services (SNS Group)

Saudi Arabia

Ref: LP085-1436

Job description / Role

Employment: Full Time

Please apply online.

- Troubleshooting/Corrective Maintenance and ticket Handling related to NFVI, MANO technology.
- Escalation, close coordination and constant follow-up with GTAC & L3 support.
- Provides technical trainings or case studies to FO engineers as required by management.
- Coordinates and work with other L2/BO/TAC engineers from other xNOCs in resolving complex issues related to NFVI.
- Configuration management, acceptance of new sites and services related to virtual and physical nodes.
- Perform healthcheck especially for key events.
- Change Management, Performs software update/upgrade for access elements whenever necessary.Plan, and execute the configuration changes.


- Perform non scheduled PMRs on network elements to ensure network safety.
- Routinely assessing the changes on devices by compliance reports.
- Generates Weekly/Monthly/Annual reports related to MANO, NFVI.
- Faulty hardware Replacement activites.
- RFC preparation which includes risks assessments and activity configuration including roll back steps.
- Data Network Inventory monthly/quarterly.
- Ensures network safety through constant monitoring of elements.
- On demand scripting related to ansible and opertions task.
- Coordination with design and implementation for new integration in network.
- Acceptance for new nodes and new jobs issued as per SOW.

About the Company

Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded.

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Engineer salaries in Saudi Arabia

Average monthly compensation
SAR 14,000

Breakdown available for industries, cities and years of experience