Vehicle Registration Officer

Job description / Role

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
The purpose of activities performed by the Vehicle Registration Officer is to:
- Collaborate with the Sales Manager and Branch personnel
- Maintain a positive relationship with Government Departments and internal stakeholders' liaison
- Support, execute and oversee vehicle registrations, renewals, and de-registrations daily balancing
- Monitor and follow up on work in progress daily to achieve timeous completion
- Problem solving pertaining to all types of Government related transactions and ongoing filed communications required
- Development of policies and procedures related to the department
- Provide accurate and concise reporting

What you will do:
- Process and manage the issuance of car plates and vehicle registration cards.
- Ensure accurate and timely entry of data into the Moror System.
- Regularly visit the Moror Department to collect new plate numbers.
- Coordinate with department officials for a smooth and efficient process.
- Collaborate with the Customs Clearance department for seamless registration of car custom cards.
- Ensure all necessary documentation is completed accurately and in a timely manner.
- Print and distribute vehicle registration cards in adherence to government standards.
- Maintain an organized record-keeping system for easy retrieval.
- Utilize computer systems proficiently for data entry, document processing, and communication.
- Familiarity with relevant software and systems for Moror Department processes.
- Effectively communicate with government officials, colleagues, and other stakeholders.
- Assume responsibility for the safety and security of car plates and related documentation.
- Implement measures to prevent unauthorized access to the registration room.
- Regularly monitor the registration process and identify areas for improvement.
- Generate reports as required by the organization and government authorities.

Requirements

Required skills to be successful:
- Windows, Outlook, Internet/Intranet access skills required.
- Accountability, collaboration and capable of working in a Team environment.
- Hands-on and proactive attitude
- Previous experience dealing with Moror

About the Team:
This role will be reporting directly to the Sales Manager

What equips you for the role:
- High school Diploma or equivalent certificate preferred
- Must have at least 2 years of experience in administration/ data entry where the information was entered in both English and Arabic
- Previous branch experience preferred
- Good communicator (written and verbal) in both English and Arabic
- Good understanding of the Moror policies and procedures
- Customer Service/Focus skills
- Effective Time Management
- Adherence to Al Futtaim Values

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.