Dealing Room Support ITS

Job description / Role

My Client - a global provider of banking, financial, advisory, investment and funds management services - is currently seeking a DEALING ROOM SUPPORT Specialist (DRS) for their Singapore Office. Your key functions will be to provide 1st and 2nd Level Support to various business units: Trading, Back/Middle Office, Corporate, Banking and Research. Additional accountabilities will be as follows:

- To follow up on escalations to 3rd line support (Singapore, Hong Kong, Sydney)
- Troubleshooting for support and network issues (TCP/IP, NAT/PAT)
- First level telephony for PABX, BT ITS Dealer Board, Cisco IPTEL and NICELOG
- Daily management of small projects
- Problem solving for Windows XP and Office
- Support of Market Rate services, trading systems, market feeds and clearing systems

Requirements

You will be expected to have:
- Solid technical experience in a fast paced environment
- Exposure to working in Banking and Trading rooms a huge plus
- Strong knowledge of Microsoft OS and products, plus Active Directory
- Working knowledge of UNIX and Market Rates services (Bloomberg, Reuters etc)
- Knowledge of trading and clearing systems

If you meet these minimum expectations please apply online with your detailed and up-to-date CV. If your CV successfully passes the initial screening phase you will be contacted to arrange a full and confidential discussion regarding the specifics of this position. Due to the exceptionally large number of applications we are receiving at present we regret that it is not possible to respond to each and every candidate application. Therefore only successful candidates will be contacted.

About the Company

Part of the MRL Group, MRL Technology places candidates at all levels of the IT spectrum from developer through to CIO into a broad range of industries. We also have a specialist division placing candidates into commercial and senior-level roles within the software, Telco, media, networking and IT sectors.