Whenever two or more people interact, either as individuals or as part of a group, there is always potential for conflict. It is no different when you interact with young people in a work setting: the potential for conflict is present. It is important that you are aware of that potential so that you are able to identify a conflict situation and intervene appropriately to control it.
Workers dealing with young people are often confronted with difficult situations in which they may be asked to assist in resolving young people
Who should take this course
Youth workers in government departments, corporations and NGOs. Young leaders. Youth Program coordinators. School and University teachers. Professionals responsible for youth policy formulation and strategy development. Police department officers.
- Analysing conflict
- Conflict in groups
- The conflict process model
- The Five Stages
- Resolving Conflict
- Dealing with conflict
- Ending conflict
- Practicing conflict resolution skills
- Bargaining strategies
- Negotiation skills
- Conflict Among Groups
- Inter-group relations
- Impact of conflict on group dynamics
- Managing conflict among groups
About Course Provider
Matsh is short abbreviation for The Arab Youth Development Center in Arabic. Matsh is youth development enterprise aims to provide developmental services and programs for young people.
The Main objective of Matsh is to professionalize youth work in the Middle East and North Africa region by providing Youth Development and Youth Work capacity building programs for youth workers, Formulating code of ethics and standards for youth work in MENA region and providing developmental and management consultancy for youth development institutions.
How to enroll?
Provide us with your contact details, course provider will get back to you.