Accommodation Officer

Job description / Role

Your Role in Brief:
As a Accommodation Staff member at maids.cc, you'll be responsible for ensuring the cleanliness, comfort, and overall satisfaction of staff in accommodation settings. Your role involves maintaining high standards of cleanliness, providing exceptional customer service, and attending to guests' needs promptly and efficiently.

What You'll Do:
- Perform regular maintenance tasks to ensure accommodations are tidy, hygienic, and welcoming.
- Assist our staff with their requests, and other personalized requirements.
- Monitor inventory levels of cleaning supplies and amenities, replenishing as needed to ensure smooth operations.
- Conduct thorough inspections of accommodations to identify any maintenance issues or cleanliness concerns, promptly reporting them for resolution.
- Collaborate with other staff members to coordinate tasks and ensure satisfaction.
- Uphold safety and security protocols to ensure the well-being of the staff at all times.
- Provide assistance and support to staff with special needs or requests, demonstrating empathy and attentiveness.

What You'll Gain:
- Valuable experience, with opportunities for growth and advancement.
- Development of interpersonal skills through regular interaction with individuals from diverse backgrounds.
- A supportive team environment where your contributions are valued and recognized.

This Position is Suitable for Individuals Interested in:
- Hospitality Services
- Housekeeping
- Customer Service in Accommodation Settings
- Facilities Management in Hospitality Industry

Requirements

What You'll Bring:
- Previous experience in Hospitality, Customer Service, or related roles preferred.
- Attention to detail and a commitment to maintaining cleanliness standards.
- Excellent communication skills and a friendly demeanor when interacting with staff.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays, as required.

About the Company

Maids.cc, the Uber of maids, was founded in Dubai in 2009 with the aim of revolutionizing the home care industry by leveraging the power of technology. With over 4000 employees, spread across seven time zones, Maids.cc is the leader in its field.

Maids.cc utilizes design thinking and creativity to develop seamless systems for the most optimum client and employee journeys, with a relentless focus on using software automation in every process. Our employees consist of the brightest talent from all over the world and are given all the resources they would ever need to succeed. Our culture is collaborative, result-oriented, and values flexibility. For example, most of our office employees work remotely and use state-of-the-art technological solutions and platforms to collaborate.

Our employees' well-being is paramount to the company. We provide them with personal care, very competitive financial packages, and countless non-financial benefits. We also support their career pathways with mentorship, excellent opportunities for advancement, recognition, and empowerment.