Administration Assistant

Job description / Role

· Manage all customer communications, interactions, transactions and complaint management as per approved SLAs and KPIs, by using systems and technologies assigned.
· Make Outgoing phone calls to customers related to their service requests raised for the community management
· Organize community management documentation (service provider reports, performance reports, community statutory requirements)
· Prepare operational PowerPoint presentations, charts/graphs, spreadsheets and reports.
· Manage day-to-day administrative tasks related to community management.
· Provide information or direct inquiries to the appropriate departments

Salary:
AED 4,000 to 6,000 per month inclusive of fixed allowances.
Additional benefits: Visa and medical insurance

Requirements

· Candidate should have minimum one year experience in office administration role in UAE preferably in Real Estate/Property Industry, proficient in MS Office (word, excel and powerpoint) plus knowledge of CRM would be an advantage

About the Company

Founded in 2001, Ultimate HR Solutions bears the market reputation of being a complete HR Services provider, precise and pro-active in locating and managing human resources. Our client-friendly process and human capital infrastructure allows us to service ever changing client requirements in an efficient and effective manner. With comprehensive experience servicing world-class clientele and top-caliber candidates across a wide spectrum of industries, we measure our success through our growing list of satisfied clients. UHRS started with humble beginnings as a preferred recruitment partner, and from there branched out into outsourcing/ contract staffing.