Application Support Manager

Swan Consulting

Dubai, UAE

Ref: KP248-219

Job description / Role

Employment: Full Time

• Responsible for the implementation of the DAX/Retail system and to ensure that all business requirements are addressed in accordance with the business sub-unit needs

• Responsible for Managing the user training, providing user support & implementing specific configurations where applicable.

• Ensure that all Project tasks are completed on time and in accordance with the Project scope & requirements.

• To manage the Applications build in-house and bought externally to support Business operations and provide all user level support to the end users.

• To work as the main Functional lead in the enhancement of ERP system in co-ordination with the Central AX team.

• Study, Plan and Execute the integration of the ERP system with other Business applications of the company.

• To work with Central IT Consultants and ensure that corporate goals are consistently achieved and maintained.

• To ensure that all procedures and working practices adhere to those defined in Standard Operations Manual.

• To ensure that all activities are carried out in accordance with company Environmental, Health & Safety policy.

• To maintain a professional and polite attitude at all times.

• Undertake other duties that may from time to time prove necessary.

Requirements

• 5-7 years of working experience in a similar role.

• In-depth knowledge of ERP/DAX, application design & development and relational databases.

• Demonstrated experience in the implementation of Microsoft Dynamics Axapta/AX.

• Working knowledge of SQL Server database & utilities.

• Operational know how on processes & procedures.

• Clear understanding of financial processes and controls.

• Conceptual knowledge of all or one of the following areas: Inventory Management, Food Service Industry, Financial management, Retail

• Managing a team of Consultants

• Well Developed communication skills.

• Must have sound knowledge of English written, spoken and read.

• Hard working, Team player, self motivated, focused with a “can do” attitude.

• Formal qualification in the field of IT.

• Ability to work under strict timelines and unsupervised.

• Experience working in a multi-cultural environment.

About the Company

Swan Consulting provides a unique 360° recruitment service for both its clients and candidates. Swan Consulting specialises in sourcing, carefully assessing and placing skilled executive, professional and business support staff at all levels.

Swan Consulting boasts an excellent experienced team of consultants from around the world providing an individual account management feel to all it's clients.

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