Assistant Laundry Manager

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What's in it for you :

- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Perform laundry functions in complete compliance with guidelines and requirements.
- Manage and control departmental financial processing.
- Conduct budgeting, purchasing, payroll, forecasting and inventory control.
- Report to the Housekeeping Manager and /or the Executive Housekeeper about activities progress and issues if any.
- Ensure to maintain top level cleanliness by following set policies, standards and procedures.
- Lead staff relations effectively within laundry department.
- Handle concerns of guest and follow up on activities as required.
- Conduct communication meetings once in month and ensure employee performance effectively.
- Ensure to promote actively team work within laundry department and maintain strong interdepartmental relations.
- Plan, organize and hire all laundry colleagues.
- To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.
- To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
- To ensure a proper coverage and supervision of the Laundry at all times.
- To respect schedules, terms and deadlines as agreed with the Management.
- To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.
- To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.
- To share daily activity highlights with the Assistant Executive Housekeeper and / or Executive Housekeeper, including internal and external guest opportunities.
- To assist in fulfilling administrative responsibilities and monitoring activities.
- To be an ambassador of the Laundry and of the hotel, in and outside the work place.

Requirements

Qualifications

Your experience and skills include:

- Good reading, writing and oral proficiency in English
- Must be well presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
- Must have good leadership skills and training skills
- Minimum 3 years' experience in a similar capacity in the hospitality industry

Additional Information

Your team and working environment :

- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.