Assistant Sales Manager - Chinese Speaker

Job description / Role

Hotel Overview:

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.

Assistant Sales Manager - Chinese Speaker

As an Assistant Sales Manager, you will provide professional and friendly service to all patrons and assist the Director of Sales and Marketing in the execution of the segment strategy by reviewing the segment/market performance and implementing effective sales actions to maintain or improve as per the hotel strategy.

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business
- Develop customer accounts and travel within the local area to drive business into the hotel and to increase market/customer share in all revenue streams
- Negotiate room rates and packages with corporate clients
- Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client relationships.
- To develop high yield accounts according to the sales segmentation.
- To achieve sales target set by hotel.
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Maintaining existing account relationship and source new business to achieve the hotel's targeted occupancy and room revenue.
- Conduct sales calls to existing and prospective accounts as per areas assigned by DOSM.
- Maintenance of all sales activities and account information in the Sales Database.
- In conjunction with the Sales Team, preparation and action of monthly sales activities plan.
- Entertaining of qualified clients within the hotel F&B Outlets.
- Maintain high profile within the travel industry and foster relationships with accounts in the Market.
- Preparation of weekly/monthly reports as requested Director of Sales and Marketing.
- To ensure sufficient levels of hotel brochures and other literature is held by key accounts. Take regular initiatives via email communication with these accounts.
- To respond to tender requests from clients in conjunction with DOSM. All submissions are to be approved by the DOSM prior to distribution.
- Interstate sales trips may be required however this will be dependent on the sales and marketing budget and approval by DOSM.
- Participation in selected trade shows.
- Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOSM.
- Attend weekly sales meetings with the DOSM.
- Conduct site inspections and host familiarization visits when required.
- Attend monthly review meetings with DOSM to discuss results versus goals in the annual sales call plan and company sales strategy.
- To be flexible to carry out other duties and assignments as requested by the DOSM.

Requirements

Your experience and skills include:

- Chinese speaker
- 2 to 3 years experience in the United Arab Emirates with the Chinese market segment
- Holder of bachelor degrees of equivalent
- UAE driving license is mandatory
- Excellent communication & organizational skills
- Motivated & results oriented team player

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.