Assistant Spa & Recreation Manager

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

- Ensure all operations are in full compliance with local health and safety codes.
- Implements, monitors and enforces workplace safety standards. Leads by example to encourage a safe work environment.
- Ensures all client services are being carried out in a professional, correct and efficient manner.
- Monitors quality control in all aspects of operation.
- Promotes and practices excellent client service and ensures all staff is doing the same.
- To assist Management in increasing the Spa's profitability.
- To supervise staff within the section.
- To be flexible and willing when asked to fill in any areas where needed to help in an emergency or difficult circumstance as assigned or required by Management.
- To be ready and responsible to perform any other duties as designated or required by Management from time to time.
- Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
- Assists with orientation, training, performance evaluation and disciplinary action for store staff.
- Administrative Management.
- Having a positive attitude towards work, are self-disciplined and self-motivated, sets a good working example for all sub-ordinates.

Requirements

Qualifications

- Minimum 2 years experience managing all operations in a retail environment.
- Experience with spa and/or massage therapy industries preferred. Bachelor's degree or equivalent combination of education and experience.

Additional Information

- Experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English additional languages are a plus

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.