Associate Director, FCC, Retail Banking - AME

Job description / Role

The role holder provides product specific financial crime risk support to the Retail Banking business and provides his or her Retail Banking experience to FCC AME where needed. The role holder is a key resource in the roll out and day-to-day management of the Retail Banking program in AME Region and participates actively in the assessment of escalated cases

Key Roles and Responsibilities

Advisory work
* Provides advice to the Retail banking business, regarding financial crime risks and controls.
* Reviews Customers, processes, new products and initiatives and recommends solutions to address risks.
* Reviews existing products against the Financial Crime Compliance ("FCC") Global Product Risk Assessment and recommends solutions to address any risks.
* Ensure that key changes to policies are communicated and cascaded (in region/country), in coordination with group communications. Support resolution of competing requirements between regulations & or policy standards

Governance
* Track significant issues arising from Audit reviews, regulatory inspections, FCC metrics & FCC Assurance activities, providing validation of issue closure where necessary.
* Collate, analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.
* Support Head FCC, Retail Banking - AME to cascade lessons learned from audit findings, FCC assurance activities and specific investigations. Where required, attend relevant governance meetings
* In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Propose control improvements, enhancements and simplifications where appropriate. Provides guidance to relevant jurisdictions in preparation for a Retail Banking financial crime risk regulatory inspection.

Strategy
* Input to AME Retail Business operating model design of relevant FCC and business processes.
* Ensure that there is adequate support (people, processes, tools, frameworks, systems) in FCC Retail Banking - AME for necessary FCC controls.
* Set and implement the vision, strategy, direction and leadership for FCC, Retail Banking - AME consistent with the vision and strategy for FCC and in support of the Group's strategic direction and growth aspirations.
* Establish effective and collaborative relationships with the Regional FCC team members, the wider FCC community and the Retail Client Segment stakeholders.

Business
* Analyse comprehensive impact of financial crime related matters on the relevants business area and its operations.
* Support Country Compliance, Retail Banking and FCC teams in managing regulatory relationships with FCC issues. Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends relating to AML, Sanctions and ABC in consultation with Subject matter experts.

Processes
* Providing governance and oversight over the implementation of FCC-related policies and procedures in FCC AME. Recommend for approval by the relevant Risk Committee, appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
* Support Regional Process Owner for FCC-owned (sub-) processes under the Group's Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.

People and Talent
* Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
* Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

Risk Management
* Maintain oversight of risk mitigating action plans.
* Oversee the review and analysis of the client base to identify and manage high risk clients, or specific country reviews.
* Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management. Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks
* Provide advice on the application of risk management frameworks (e.g. ORF, GRA).
* Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
* Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies. Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments).

Controls development and implementation
* Reviews existing financial crime risk controls in Retail Banking to determine their adequacy. Ensures appropriate documentation of controls and control decisions.
* Support the local roll outs of the Retail Banking Target Operating Model and provide all necessary support from an FCC perspective.
* Support with /revisions to existing controls to incorporate changes to industry best practice and regulatory expectations.
* Works collaboratively with the business, compliance and Operational Risk where required.

Training
* Provides ad-hoc additional training as and when appropriate. Supports trainings and workshops in AME Region specifically tailored around Retail Banking.
* Assists in developing new trainings and provides case material based on experience.
* Supports maintaining an effective financial crime risk training and awareness programme using different modes of delivery for Retail Banking.

Regulatory & Business conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Lead the FCC, Retail Banking - AME team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities
* Embed Here for good and Group's brand and values in FCC, Retail Banking - AME team.
* Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Requirements

* Working experience with Financial Crime Compliance covering AML, Sanctions, ABC etc.
* A good understanding of Retail Banking and products.
* Ability to be able to make risk based decisions and provide sound advice.
* Strong stakeholder management experience.
* Highly motivated, resilient and willing to learn.
* Ability to deliver and follow things through to completion.
* Compliance qualifiication e.g. ACAMS, ICA

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.