Job description / Role
As part of the ambitious growth plans within the region, we are looking for a seasoned professional to join our Business Development team at the Director level as a Business Development Leader for our IBM Implementation Practice in MENA. The key focus of the role will be to lead the Go to Market activities and enable achievement of objectives around account satisfaction, sales/pipeline and margin. You will work in conjunction with the Regional Managing Partner, Market Segment Service Line leaders, Service Line Global Account Partners and the Regional Business Development Leader to deliver on the growth goals.
The BD Lead is responsible for driving activity (pursuit of new business, maintain existing business and developing relationships at key buying influences for our alliance partners. They will be in the market identifying opportunities directly with clients and driving relationships with relevant "C suite" clients to grow the joint alliance/EY. This role will need to work closely with the Services BD team, as there will be a large degree of opportunity, pipeline and solution overlap. The role will focus on Alliance BD strategy and deployment and will manage the strategic relationship with our Alliance partners together with the Area Alliance Leader. This role will leverage available resources throughout EY to bring the firm's best thinking and resources to improve win rates and ultimately win in the market. This role will have responsibility for leading the Alliance BD activity and will have personal sales goal, pipeline and revenue targets. Expected percentage of time spent per BD activity: Strategy 10%/Management 10%/Client facing 80%.
Your key responsibilities
As the MENA IBM Business Development Leader, you will provide strategic market input and advice to achieve growth goals as a member of the Region SL Leadership team as well as, develop and deploy strategic solutions and key market initiatives. You will drive these solutions and initiatives in the market to targeted accounts through our sales channels - Global accounts, Market Segments and Business Development. Expected percentage of time spent per BD activity: Strategy 20%/Management 10%/Client facing 70%.
You will also lead the most strategic pursuits in the region, upholding exceptional Client Services practices, collaborate with other BD team members, BD lead or Client Services Partner (CSP) on strategic accounts to maximize cross Service Line opportunities. You will be responsible for driving revenue, sales and relationships on multiple Core accounts by being connected to your client's business agenda and leveraging the global EY network to connect our clients to the right people. As the Business Development leader, you will add value for our clients by being insightful through proactively sharing relevant metrics, trends and strategies to address and reach client needs. In addition, you will be responsible for providing direct/indirect coaching and guidance to other EY professionals on account/service line/market segments and inspire others through action in the marketplace.
Skills and attributes for success
In a business where are our people are our products and assets, inspiring excellence in how we engage with our clients is something that we are passionate about.
1. Service Line growth strategy and deployment: In conjunction with the Regional Service Line Managing Partner, instill a sales/high-performing culture, develop the service line sales plan and execute the go-to-market plan to achieve growth goals. Driving overall and individual sales goals across the service lines, Global accounts and market segments. Develop and deploy the strategy of building the service line pipeline through strategic solutions and key initiatives. Develop and deploy the pursuit coverage strategy to win key opportunities. Facilitate Deal Review process across large pursuits. Teaming with other BD professionals to identify opportunities for cross-service line solutions that will drive growth.
2. Service Line strategic solutions and key initiatives: Driving strategic solutions and key initiatives directly in the market at accounts and through the other sales channels. Participate in the development of strategic campaigns and tailoring them to the region/market in alignment with service line and cross service line priorities. Educating and communicating opportunity triggers to internal stakeholders through regular account planning performance discussions.
3. Assigned Account(s): Responsible for account/s and implement account management excellence using the account management framework. Responsible for developing and enhancing exceptional client service and relationships across the account. Responsible for account revenue targets.
4. Pursuits: Serve as the client facing BD lead on strategic pursuits. Driving pursuits, Service line integration and pull-through on top-end opportunities. Challenging account teams on pricing/negotiations strategy to ensure fees are established at appropriate margin levels. Developing strong commercial messaging and EY differentiators per top-end opportunities. Lead client oral presentation delivery - including developing orals strategy, team coaching and preparations. Support pipeline development and pursuit excellence within the service line by identifying opportunities and assisting with assigning appropriate resources to support it and executing a successful strategy to win. Performs client win/loss debriefs on key pursuits.
5. Operational Excellence: Leverage other specialty BD resources as appropriate on key accounts and pursuits (e.g., Deal Activation, etc.). Monitor/analyze pipeline and trends to maximize growth. Participate in revenue planning process. Allocated to at least one client account and assigned with corresponding revenue and pipeline targets.
To qualify you must have
- Graduate or higher degree in business or related field
- 10 + years of business development experience in new business penetration and existing account management, within the professional services and solutions arena
- A proven record of selling complex technology services and solutions at the "C" level of Fortune 500 companies
- Unparalleled communication style as well as demonstrable negotiation and influencing skills
- Experience in delivering business development support in complex, multi-country environments
- Experienced in working within a matrix organization - balancing the needs of the client against firm initiatives and goals.
- Experience of working with formal tendering processes and procedures, and ability to create proposals of exceptional standards - mastery of key elements of the pursuit process
- Exposure to senior leaders, both internal and external, displaying examples of needs assessment and a focus on mutually beneficial solutions
- Proven ability to influence multiple key stakeholders in multiple countries to achieve objectives
- Team player able to work effectively across virtual teams to solve client and partner issues, leverage best practice and deliver results
Ideally, you will also have
- Expert ability to team with and influence partners and senior leaders to formulate the best strategy to serve the client
- In-depth understanding of EY's service offerings, sales/pursuit methodologies, tools and enablers
- Deep knowledge of ongoing market trends, issues and competitive intelligence that create opportunities for Business development
- Strong external market presence underpinned by social media activity, external event speaking etc.
What we look for
We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen and display great passion for their work. It is important to be able to thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality. You must be able to work within a matrixed organization-balancing the needs of the client against firm initiatives and goals. You will need to identify appropriate product/service offerings to meet the client's needs and determine how best to position the offering with the client. You must be able to manage multiple priorities simultaneously, make complex decisions such as prioritize relationships to develop, negotiate with clients (external and internal) and overcome obstacles autonomously.
What working for EY offers
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we have a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
- Support, coaching and feedback from some of the most recognized and engaging leaders in the profession
- Opportunities to hone your strengths, develop new skills and progress your career both within MENA and globally
- The freedom and flexibility to handle your role in a way that's right for you
As a global leader in assurance, tax, transaction and consulting services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
About the Company
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region