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Job description / Role
Purpose of Job:
We’re looking for a talented individual to join our Operations team in Dubai, United Arab Emirates. This team is responsible for ensuring seamless deliveries for all Deliveroo customers.
Main Responsibilities:
• Scheduling riders efficiently - matching supply and demand using a range of measures to ensure that we have enough riders in the right place at the right time
• Using data to improve the delivery network - identifying areas to increase the availability, reliability, and efficiency of the network
• Process improvement - identifying opportunities to improve internal efficiencies and then building these out to continue driving impact at a fast pace
• Working with stakeholders from other departments - ensuring coordination with other Deliveroo teams to support the work of the Operations team
Requirements
Requirements:
• At least 2 years of experience working in fast-paced environments (including internships)
• Analytical mindset and proficiency in MS Excel / Google Sheets to be able to analyze data to both identify and resolve issues
• A keen eye for detail in challenging the inputs and sense-checking the output
• To be an effective coordinator and work closely with various teams, as well as ability to communicate inputs and outcomes in a clear and timely manner
• To have a strong track record of ‘getting things done’ and be impact-oriented
• Fluent in English, Arabic is a plus
Benefits and Diversity
• Annual Holiday Leave
• Work visa
• Medical insurance
• Annual home flight tickets
• Free Deliveroo Plus - Free delivery and access to special offers
• Maternity & Paternity benefits
• End of year parties & regular social events
• An extremely fun team to work alongside!
About the Company
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world.
Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe.
Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.