Job closed
Ref: HP905-63
Job description / Role
Job Purpose:
- To ensure all customer related services and transactions for Corporate, Commercial, Business Banking for both Islami and conventional including Trade Finance are met with high service standards.
- Establish and maintain good relationships with key potential CCBBG and develop these into successful, ongoing business relationships in order to establish a basis for potential business.
Principal Accountabilities:
- Establish good liaison with Head Office, Credits, and other various departments for executing Corporate Commercial and Business Banking (both conventional & Islami)/ business banking customer transactions within defined turn around time.
- Establish good liaison with customers for their day to day banking requirements and professionally manage transaction related documentation requirements.
- Act as first point of contact in understanding customer's requirements / inquiries (telephone or in person), provide proper and full information, that includes account statements, transaction advices, transaction status, any transaction related reports etc
- Receive all kinds of transaction requests from Client for further processing by respective departments as per Standard Operating Procedures (after obtaining necessary approvals from Coverage Team, wherever required) .
- To ensure all Trade License and insurance policies assigned to the Bank are up to date by conducting necessary follow up with clients and proper updates in our systems.
- Maintain full custody of all original documents, LCs, LGs etc with proper excel database for easy tracking and delivery of same to clients with proper acknowledgement in file as per procedure
- Support Abu Dhabi Corporate Commercial Business Banking to ensure quality and timely completion of work to facilitate the smooth functioning of the Branch.
Requirements
Qualifications:
- Graduate, preferably in commercially oriented discipline or Higher Secondary education with recognized diploma in Banking.
Experience:
- 3 - 4 years of experience would be preferred.
Skills:
- Good command of English. Arabic language will be an added advantage.
- Report writing skills
- Communications skills.
- Negotiation skills
- Computer skills
About the Company
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.