Bar Manager

Job description / Role

Company Description

One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life's true rewards and embrace opportunities to 'live it well'. The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow. Swissôtel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.

Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city's favoured destinations for business or leisure. Directly opposite The Dubai Mall, one of the largest malls in the world, the iconic Burj Khalifa and within a few minutes' drive to Dubai International Financial Centre and World Trade Centre with its many exhibition halls. The unique urban-style feel and ambiance at Swissotel Al Murooj Dubai cleverly combines hotel and apartment style accommodation, arranged around a central leisure complex. Quality in service is demonstrated through the warmth, diligence and entrepreneurial mind-set of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.

Job Description

Bar Manager

Passionate about guest interaction, food and beverage? Bar Manager, you will deliver unforgettable Food & Beverage experiences for our guests.

What you will be doing:

- Works in close cooperation with all other staff assigned to the outlet, as well as Kitchen Stewarding and Cashiers.
- Works as per the outlets duty schedule and shifts.
- Observes and corrects pouring practice of all bar staff to avoid excess wastage.
- Ensures that orders are only issued against written / printed receipts.
- Ensures own appearance (condition of uniforms) and grooming of all bar staff is impeccable.
- Welcome arriving guest and ensures prompt service.
- Extend prompt services to all guests.
- Ensures the well-being of all guests by maintaining a close professional, friendly, yet discrete relationship.
- Maintains cleanliness and best possible maintenance of the bar counter and all related areas.
- Handles guest complaints directly or refers them to the assistant Manager or the Bar Manager.
- Attends all meetings or briefings to maintain an open communication within the team.
- Knows the bar menu and price structure by heart and can recommend when a guest asks for assistance.
- Flexible to work in other areas when required by the immediate Supervisor.
- Aware of basic cashier work and handles payments promptly and efficiently.
- Familiar with the company's internal policies and safety procedures.
- To have a complete understanding of and to adhere to Swissotel Al Murooj policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.

Requirements

Qualifications

- Guest focused personality is essential
- Strong interpersonal and problem solving abilities
- Minimum 1-2 years' experience in a similar role
- Fluency in English; additional languages are a plus

Additional Information

Your team and working environment:

- Dynamic working environment.
- Defined development career path.
- Friendly and supportive team

What is in it for you:

- Employee benefit card offering discounted Accor rates worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our corporate social responsibility activities like Planet 21

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.