Bariatric Coordinator

Job description / Role

Job Purpose:
The Bariatric Coordinator supervises and coordinates all aspects of the advanced weight loss program, from the initial patient contact, through the surgical hospitalization, to the ongoing post-operative follow-up.
The Bariatric Coordinator will function as a liaison between physicians, interdisciplinary care team and the patient community.

Principal Accountabilities:
External
• Coordinate between surgeons, physicians & patients
• Assist the patient in arranging for pre-operative check-ups and follow-ups
• Attend and assist in educational events organized by Zahrawi
• Work closely with the Bariatric Coordinators in our partner hospitals
• Analyze patient data and screening results following the event and share the data with concerned parties
• Contact patients after events to book a consultation, and put them in touch with the hospital bariatric coordinator
• Ensure timely post-operative follow-up of patients
• Recommend preferred banks and financial institutions to patients who require financial support
• Answer to patient inquiries from website and social media pages

Internal
• Coordinate and share information with HOPE team.
• Maintain full database of patients generated from events and online inquiries (source, screening results, reference hospital, surgery date, follow-up data)
• Prepare timely progress and efficacy reports

Requirements

Minimum Qualification:
• Bachelor’s Degree in relevant field

Experience:
• Minimum of 2 years of total work experience (preferably in healthcare industry), with experience in a Sales/Customer Service/Marketing position. Bariatric patient experience background preferred

Job Specific Skills:
• Arabic Speaking
• Negotiation skills
• Analytical Thinking
• Strong writing skills and a high level of fluency in English language
• Excellent verbal communication skills
• Market research ability/familiarity
• Strategic capability
• Project Management
• Highly organized and able to deliver effective results to tight deadlines

Behavioral Capabilities:
• Taking responsibility
• Working with people
• Drive for results
• Customer-focused
• Developing self and others
• A team player who is also able to work under own initiative
• Focused and results-oriented
• Highly motivated

About the Company

Abul Qasim Khalaf Al Zahrawi (936-1013 A.D) known in the west as Abulcasis was born in Zahra in the neighborhood of Cordova (Arabic Qurtuba). He became one of the most renowned surgeons of his era and the Middle Ages. He is best known for his early and original breakthroughs in surgery as well as for his famous Medical Encyclopedia called Al-Tasrif, which is composed of thirty volumes covering different aspects of medical science.

The more important part of this series comprises three books on surgery, which describe in detail various aspects of surgical treatment as based on the operations performed by him, including cauterization, removal of stone from the bladder, dissection of animals, midwifery, styptics, and surgery of eye, ear and throat. He perfected several delicate operations, including removal of the dead fetus and amputation. Al Zahrawi is considered as Father of Modern Surgery.