Bartender

Job description / Role

Job Purpose
To maximise beverage sales through providing exceptional customer service in a professional and
efficient manner to all guests to ensure customer satisfaction

Key Responsibilities
- Ensure all guests receive positive and professional service to the highest standards to exceed the
customer's expectations.
- Take and process customer's orders in an accurate and timely manner.
- Understand and anticipate customer needs, being attentive but not intrusive.
- Have a complete and thorough knowledge of all menu items in order to be able to describe and
recommend products to customers.
- Ensure product quality and consistency is delivered at all times to Brand guidelines and
Company standards.
- Maintain cleanliness and hygiene standards. Monitor regularly through audit and quality checks
as per operational requirements.
- Work within operational procedures to ensure beverage preparation process remain within
Company and Municipality guidelines.
- Carry out additional tasks as instructed by management

Key Performance Indicators (KPIs)
Financial
- Cost control /Waste reduction
Business Effectiveness/ Productivity
- Adherence to work standards/operating standards ( e.g. hygiene, cleanliness, discipline etc)
- Timely completion/achievement of assigned work/targets
Customer
- Customer satisfaction/feedback (internal/external)

Requirements

Education
- Certification in Food and Beverage/ Catering would be an advantage

Experience
- 2 years of relevant experience in the food and beverage industry

Functional Skills
- Able to communicate in English (verbal, reading and writing).
- Interest and enthusiasm for the hospitality industry

About the Company

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.