Posted
Ref: RP714-16732
Job description / Role
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
Bell Attendant
We at Novotel World Trade Centre Hotel are seeking for a Bell Attendant to join our Front Office team.
What you will be doing:
- Welcome the guests whether on the phone or in the hotel and assist with baggage, packages, briefcases etc.
- Has an impeccable attitude which conveys the image of the brand and hotel.
- Keep eyes open to give service promptly and efficiently with a friendly smile.
- Establish a good rapport with the guests.
- Show the guest around the bedroom, explaining the operation of any equipment.
- Be aware of the location of the hotel and its environment and be able to direct the guest to and from the hotel.
- Listen to the guests at all times, strive to respond as quickly as possible to all requests made by guests.
- Assist guests with transportation requests & taxis.
Requirements
Qualifications:
- Candidate must have previous experience.
- Warm and caring personality
- Ability to work cohesively as part of a team with minimum supervision
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.