Bellman

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

Bellman
Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests' belongings will ensure that our guests Feel Welcome as soon as they arrive.

- Timely delivery of guests' luggage, messages and any other items for delivery within the property.
- Personalize guests' orientation of their room in a professional, friendly and engaging way.
- Offer information pertaining to available services and facilities of hotel, points of interests, and entertainment attractions.
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Requirements

Qualifications

- Minimum 1-2 years' experience in a similar role in a 5 star hotel.
- Strong interpersonal and problem solving abilities.
- Fluency in English; additional languages are a plus.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.