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Bodyshop Development Manager

General Motors (GM)

Dubai, UAE

Ref: KP687-138

Job description / Role

The Bodyshop Development Manager is responsible for identifying business opportunities with existing dealers and independent Bodyshops for Middle East in Bodyshops business; identifying and recommending adaptations of products, training, equipment and services; ensuring Bodyshop parts business growth, customer satisfaction, as well as working strategically and collaboratively with the Area After Sales and Parts Business Managers.

Key Responsibilities:
- Establish new accounts by planning and organizing visits to Insurance Companies, Fleet Operators, rental Companies and other potential customers
- Develops business strategies and solutions; writes and agree with dealer partners on SMART Action plans geared to drive body parts business growth, explore market potential, improve customer satisfaction and dealer after sales profitability
- Keep management informed by submitting agendas, visit plans, and contact reports as well as market analysis in conjunction with dealers and research agencies.
- Monitor competition by gathering and evaluating current competitive market data
- Monitor and manage customer satisfaction, investigating problems and implementing solutions in coordination with Area After Sales Managers
- Assists in establishing project team/s and operations for new related OPEX projects for Bodyshop business
- Attend various shows and exhibitions in support of new business and dealer development
- Assist in annual and quarterly forecasts and financial Project Cost Analysis to support proposal pricing of body parts
- Assist with and participates in “Special Projects” as needed


- College degree in business, sales, marketing or engineering
- 5+ years of experience dealing with Automotive Insurance Companies
- 3+ years automotive dealer operations experience is required
- 3 + years of supervisory experience is required

- Strong organizational skills with proven ability to multi-task and set and deliver on priorities
- Proven ability to be collaborative and influence decisions with exceptional interpersonal skills
- In-depth knowledge of and strong skills using Microsoft Office products
- Ability to travel up to 75% throughout the GCC and Levant Regions
- Highly fluent in English language (written & verbal) required, Arabic desirable, but not a must
- Excellent verbal communication and writing skills
- Self-motivated individual with ability to set goals and objectives and deliver aggressive results

About the Company

General Motors Company (NYSE:GM, TSX: GMM), one of the worlds largest automakers, traces its roots back to 1908. GM and its strategic partners produce cars and trucks in 31 countries, and sell and service these vehicles through the following brands: Buick, Cadillac, Chevrolet, GMC, Holden, Isuzu, Jiefang, Opel, Vauxhall and Wuling. GMs largest national market is China, followed by the United States, Brazil, the United Kingdom, Germany, Canada and Russia. GMs OnStar subsidiary is the industry leader in vehicle safety, security and information services.

With its global headquarters in Detroit, GM employs 209,000 people in every major region of the world and does business in more than 120 countries. GM is headquartered in four major locations: GM Europe; North America (GMNA); South America; and GM International Operations (GMIO) is located in Shanghai, China. GMIO covers Asia Pacific and Middle East.

GM Middle East started in 1920s and the brands that are sold in the region are Cadillac, Chevrolet and GMC supported by a unique set of customer-focused services. GM parts and accessories are sold under the GM Parts and ACDelco brands. The regional office in Dubai covers the companys operations in Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, UAE and Yemen in 20 dealerships.

GM has 2 facilities here in Middle East one is in Dubai World Trade Centre and the other, Middle East Distribution Corporation, which is located in Jebel Ali.

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