Butler

Job description / Role

Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to 'Live the French way' and indulge in excellence.

Job Description

- Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.
- Co-ordinate with room service, all food and beverage items served in rooms and subsequent removal of used items.
- Co-ordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard, check that rooms are serviced to standard.
- Maintain the guest's personal items, clothing and wardrobes in a clean, neat fashion throughout their stay.
- Collect, process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary.
- Unpack and pack guest's luggage as required by guests request.
- Ensure Butler's pantry in a clean orderly manner at all times.
- Maintain stock and charge in suite bars.
- Assist guest with room and local information; make bookings and reservations as required by guest.
- Assist as required in the following areas, restaurant, reception, luggage services, back of house cleaning and maintenance.

Requirements

Qualifications

- Creative and passionate about food and customer service
- Able to work in a high-pressure environment
- Excellent interpersonal and communication skills and strong team player
- Add diplomas/certifications required if needed

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.