Cargo Agent

Job description / Role

To perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)

Job Outline:

Execute

- Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Follows the day-to-day operations related to own job.
- Discusses safety concerns openly and reports them to the relevant supervisor
- Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
- Guides and assists the team of Loaders and Equipment Operators in cargo handling activities (build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards.
- Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
- Enters data manually or automatically in the cargo systems in a timely manner
- Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail.
- Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with IATA manuals.
- Performs all related cargo handling activities and operates equipment as required (Tow Trucks, forklifts, etc) for movement of loads.
- Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner.

Requirements

Qualifications & Experience

Qualification

- O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)

Experience

- 2 years of experience in Logistics and Cargo (1 year in case of Higher Secondary education)

Knowledge/Skills

- English level 4. Trainings: - Introductory to Civil Aviation.
- Cargo Product Knowledge & Documentation.
- Cargo Special Load Handling
- Dangerous Goods Handling
- Basic Airline Security Course
- Human Factors for Airport Operations
- Ramp safety induction - Cool Chain, dnata Cargo
- Warehouse safety Equipment
- Valid license for operating equipment: Forklift training & Tractor training
- Slave pallet training System: - DACS+, CAMSYS

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.