Change Manager


Dubai, UAE

Ref: NP559-568

Job description / Role

Employment: Full Time

Job Title: Change Manager

Our client: A leading conglomerate in UAE

Job Purpose:
The Business Change Manager is responsible, on behalf of the Programme Sponsors, for defining the programme and individual project benefits, assessing progress towards realisation and achieving measured improvements in business operations. The Business Change Manager will manage the OCM partner and enable their success.

Essential roles & responsibilities:

Strategic roles & responsibilities:
• Apply a structured methodology and lead change management activities
• Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support communication efforts
• Enable the design, development, delivery and management of key communications.
• Assess the change impact
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Support training efforts
• Provide input, document requirements, and support the design and delivery of training programs.
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
• Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
• Support and engage senior leaders

People management roles & responsibilities:
• Coach people managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio


Job requirements:
• Bachelor's degree Business or a related field. Advanced degrees or certifications are a plus.

Years of experience:
• 10 – 15 years of relevant experience as Change Manager
• Experience in managing projects in SAP S/4HANA transformation in the retail / finance industry is preferred
• Strong Stakeholder management experience.
• Must exhibit strong analytical skills to effectively implement change programs. As a change manager, you gather data and analyze it to identify trends and patterns.
• Must be available to join within 30 days notice maximum

About the Company

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.

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