Chef De Partie

Job description / Role

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

The Role:

Under the general guidance and supervision of the Chef De Cuisine and within the limits of established policies, the Chef De Partie will assist in the overseeing and directing of all aspects of the kitchen management & production.

Key Deliverables and Responsibilities:

Planning & Organizing:

- To ensure that the highest standards of food presentation and service are achieved by displaying the products to the highest standards possible, and by promoting a positive presence.
- To prepare, cook, present and assist with serving the food according to standard recipes, observing the correct portion control procedures at all times.
- To make up mise-en-place for service and for the following session according to standard recipes and levels.
- To be involved with developing the menus by putting forward ideas for production.
- To undertake training deemed necessary by your superior.
- Directs and oversees the planning of training activities for the department.
- Manage and conducts all trainings for new Heartists.
- Teaches competition techniques.

Operations:

- To be able to check the quantity and quality of food and to make a list to bring up to the necessary level for the next service.
- To ensure food is correctly dated, labelled, rotated and stored.
- Be able to report substandard products, record and report the waste to your superior.
- To inform your superior of any goods required, to fill out any requisitions and hand them to superiors for signature.
- To follow the correct usage and cleaning procedures of equipment as necessary according to training.
- Oversees maintenance and handling of equipment used.
- Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area.
- Summarizes Section Performance.
- Highlights achievements, problems and challenges.
- Be able to resolve customer complaints, adhering to excellent service standards, ensuring that communicate any complaint onto your superior.
- Convene meetings with his/her team at regular intervals for information purposes.

Administration:

- Seeks out employees concerns and offers assistance.
- Ensuring availability of time for one-to-one interaction of Commis and Commis Pastry.
- Following procedures specified in Employee Handbook in implementing disciplinary measures.
- Prepares Duty Roster/Scheduling of team members.
- Makes recommendation on staff movements.
- Monitors performance of Commis and Commis Pastry staff and communicates this to each staff on a regular basis through one-on-one counseling.
- Effecting coaching/counseling and, if needed, disciplinary procedures when rules/standards are violated.
- Maintains the departmental bulletin board.

Requirements

Qualifications

- Your experience and skills include
- Able to work in a high-pressure environment
- Service focused personality is essential
- Excellent interpersonal and communication skills; a team player
- Add diplomas/certifications required if needed

Additional Information

- Experience is an asset.
- Prior experience working with FMC, Future log or a related system.
- Fluency in English written and verbally.
- Additional languages are a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.