Client Advisor

Job description / Role

About EV Lab
We aim to drive the transition to sustainable mobility through education and expertise.
EV Lab was started by a group of founders who believed that EV’s needed to be better represented as the future of automobiles in a region that is in love with petrol cars.

By channelling their knowledge of mobility in the region and expertise in retail, they created a concept which pushed education first and created an experience that supported the customer through their switch to EV’s

AT EV LAB, WE AIM TO PLEASE OUR CUTOMERS!
We are very passionate about sustainable mobility, and aim to foster an inclusive community of EV enthusiasts, through giving everyone we work with a great customer experience. Through sharing our expertise, we want to be the one source of trusted information which is neutral, and in the end will benefit the end user.
We believe that it is through this that we can all be part of the bigger movement of sustainable mobility and move the world towards a cleaner planet.

What you will be doing
Our Client Advisor will manage and grow a portfolio of clients/retailers and maximize profitability of these business relationships. Offers first-class sales by answering any questions the consumer might have about a product. Acts as a liaison between consumer and manufacturer. Acts as an expert in selling goods to consumers that meet their needs and desires.
• Meet with customers in a sales environment to drive product sales and knowledge
• Demonstrate advanced products knowledge
• Schedule sales appointments with clientele
• Generate new leads by meeting with clients
• Follow up with any clients to make sure that they are satisfied with product
• Meet with store staff to help them effectively sell products
• Discover how to market products to new users
• Understand how to make products appeal to consumers based on the environment and current trends
• Use social media to push products to a given target market
• Demonstrate advanced sales knowledge
• Always look for new ways to make products attractive to customer

Requirements

What you'll need to succeed
• Experience within automobiles or Luxury Fashion/Watches/Fine Jewelry
• Confident, Extrovert personality
• Database of VIP/High Value clients

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.