Client Relations Executive

RTC-1 Employment Services

Dubai, UAE

Posted
Ref: QP275-652

Job description / Role

Employment: Full Time

Position Title: Client Relations Executive
Employment Type: Full Time
Salary: up to 10,000 AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
One of the UAE’s largest and most trusted businesses setup firm that has been in the market since 2010 offering value-added services to help their clients sustain and grow their businesses.

Job Role:
• Manage clients’ journey through the renewal process
• Follow up on payments on all unrenewed/AWOL clients
• Always develop customer loyalty through exceptional customer service and rewarding long-standing customers with the benefit
• Answers phone calls and all other types of communication such as SMS, WhatsApp, etc.
• Maintain accurate customer contact records within Zoho CRM – Website, social media page, number of visas in the company, business activity, issues that have arisen

Requirements

• Open to EUROPEAN and ARABIC candidates
• Male/Female, 45 years and below,
• Bachelor’s degree in any related field, Master’s Degree is an advantage
• Minimum 3 years of work experience in a similar role, preferably in the business setup industry
• Knowledgeable in business setup industry (Mainland and DED)
• Proven track of record in the renewal process and client management
• Fluent in English, oral and written with exceptional negotiation skills
• UAE driver’s license holder is an advantage

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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