Client Relations Executive
Prestige Luxury Real Estate
Job description / Role
• Build long-term relationships with the clients for all after-sales satisfaction.
• Ensure that clients are properly transitioned from Sales to SPA and KYC signing.
• Ensure that clients pay their deposit and adhere to the payment plan on-time and completed all payments.
• Answer all after-sales questions, concerns, and complaints.
• Assist the Sales Team to upsell or cross-sell properties.
• Dubai-based Property Developer experience.
• Customer relations/ service background with proven track records.
• Excellent in communication, highly organized, and responsive.
• Strong negotiation and influencing skills.
• Ability in problem-solving.
• Experienced in tracking relevant KPIs.
• Proficient in MS Office and working knowledge of CRM.
About the Company
The name Prestige is synonymous with luxury real estate and personalized service. Located in the heart of Dubai, UAE and since our inception in 2007 we have come to be recognized as a top producing Real Estate company year on year and have built a reputation for selling some of the most distinctive properties in the city. With Dubai gaining increased attention due to its global outreach and attractive business environment, the idea of having an elite local business serving the city's most distinguished and influential residents and investors is very alluring.
With over 100 dedicated brokers providing unwavering commitment to character, integrity and proficiency, clients receive personalized service combined with the best of the industry's evolving tools and technology.
Prestige is a real estate firm that provides expert guidance at finding a home or investment property in Dubai. We guide you through the process to help you achieve your dreams! We help you secure the best financing, find you the best deal, schedule and guide you through viewings, negotiate expertly for you and assist you through the transfer process; we have you covered from start to finish. We've built our reputation on service that exceeds every expectation and industry standard.
We aim to be our client's expert guide through the maze of Dubai real estate. We are with them every step of the way, from listing to closing, keeping the process simple and stress-free.