Client Relationship Officer

SFM Corporate Services

Dubai, UAE

Ref: NP563-44

Job description / Role

Employment: Full Time

The candidate will be responsible for client management on BUSINESS SET UP and COMPANY FORMATION solutions in UAE mainland, free zones and offshore jurisdictions.

Client Management
• To manage a book of clients, preparing and arranging all documents and applications required for business setup and visa transactions.
• To deliver monthly and yearly results
• To incorporate companies in about 21 different jurisdictions and to amend any existing company’s structure
• To open bank account and offer nominee services to the client’s company
• To be the main point of contact with the client and process all administrative steps needed for the client’s corporate structure
• To conduct thorough compliance and due diligence checks on the client
• To keep up to date the database of clients
• To assess and execute the tasks in a best possible way so as to maximize the company’s profitability and client satisfaction
• To liaise with our different partners and colleagues around the world so as to service the client
• Ensure awareness of periodic changes to government policies, laws, regulations, processes, requirements and their resulting impact on business needs.
• Offering additional services to the client’s company

Sales Management
• Maintaining and developing relationships with existing customers via telephone calls and emails.
• Responding to incoming email and phone inquiries;
• Negotiating the terms of an agreement and closing sales;
• Gathering market and customer information;
• Challenging any objections with a view to getting the customer to buy;
• Reviewing your own sales performance, aiming to meet or exceed targets;
• Gaining a clear understanding of customers' businesses and requirements;
• Making accurate, rapid cost calculations and providing customers with quotations;
• Attending team meetings and sharing best practice with colleagues.
• Working as a team-player into the sales department and aiming to increase the number of sales.

Requirements

• Speak fluently in English, Arabic (but not essential) and any other European language is an added advantage
• Familiarity with UAE Labour and Immigration Ministries and other government bodies including expert level knowledge about UAE Free zone & Mainland Company Incorporation.
• Knowledge of different types of Government Approvals in order to ensure businesses run legally and seamlessly.
• Strong oral and written communication skills with the ability to articulate information effectively
• Ensure awareness of periodic changes to government policies, laws, regulations, processes, requirements and their resulting impact on business needs.
• Proven problem-solving skills
• Proficient in all main IT software’s more particularly Microsoft Office.
• Client Oriented, polite & able to work under stress
• High level of Interpersonal Skills and Integrity

About the Company

SFM Corporate Services is specialized in Company Formation and Administration. With offices in Geneva, the Seychelles, Hong Kong and Dubai, SFM is a world’s market leader in the Corporate Services Industry.

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Relationship Officer salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience