Client Service Ambassador

Job description / Role

My Client is looking for a number of customer experience focused ambassador's to join their team based on the Dubai/ Sharjah border. You will be the first point of contact for our clients and visitors. Your primary responsibility is to ensure a warm and welcoming experience for everyone who interacts with the company and visits the office.

This will involve working rotating shift patterns of early mornings, evenings and adhoc weekends.

Key Responsibilities:

• Greet and assist visitors with a friendly and professional demeanor
• Manage incoming calls and direct them to the appropriate person or department
• Handle customer inquiries and provide accurate information about our products and services
• Schedule appointments and manage conference room bookings
• Collaborate with various departments to ensure smooth communication and coordination

Requirements

Requirements :

• Proven experience in a customer-facing role
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficient in using basic office software and phone systems
• Positive attitude and a commitment to delivering outstanding customer service
• Flexibility to work a rotating shift pattern or mornings and evenings.

If you are passionate about delivering an exceptional customer experience and want to be part of an award winning team apply today.

About the Company

Talent Higher is a leading recruitment agency, specialising in providing strategic solutions for organisations and highly skilled candidates in the UAE. For employers, we provide access to a large talent pool, time and resource efficiency, recruitment expertise, market insights, and confidentiality. Candidates benefit from exclusive access to job opportunities, personalized career guidance, streamlined recruitment matchmaking and negotiation support for a variety of careers across the UAE.